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February 2024 by Robert Suranyi
They were fast and efficient. Arrived on Wednesday morning about 10:30 am. I waited less that 5 minutes as there was no lineup. Unfortunately, the prices for my oil change seem to be increasing annually.
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December 2023 by Mobil1 Richmond
Baby it's cold outside!!!!!! Come in and make sure your vehicle's antifreeze is ready! We can also check your cabin filter so you can breathe easy when your windows are up!!Services: Transmission
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November 2023 by James Wood (JT)
I came in for my winter tire installation, $180 and my SUV tires were Mounted, Balanced, and installed. Did not take too long, they even measured my brakes and informed me that I would be needed new ones soon, quoted me $600 per axle for new Brake Pads & Rotors. Great friendly staff who are well trained and knowledgeable in the services they provide.Services: Tires
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November 2023 by jaychow 21
On Oct 24, I went to get an oil change and James was really amazing when going through the car inspection process very thoroughly. Also gave great advices. Staff and James were really friendly and helpful. I would give James and the team 6/5, if that is even possible. I’ll totally continue to go back - Andrew.
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November 2023 by G M
Prices are better here than at Jiffy Lube or Mr. Lube, so I thought I'd give it a try. Mobil 1 oil has been a gold standard for years, so I had no issue switching from my usual Penzoil. $99 gets you synthetic oil, and there is an $11 coupon you can use. So $88 is a pretty good deal these days, and it's warranty approved. It was busy on Sunday afternoon, and we waited about 20 minutes to get in. Service took about 10 minutes. Was surprised by the lack of any real upselling these oil change places usually push, so that was nice. All in all, it is as good an experience as one can expect from an oil change.
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November 2023 by Selina Saran
Great if you just want an oil change. Advertise that they rotate tires however this is false. Never once offered to me. The end result was I had perfect wear on my back tires while my front tires had to be replaced. Lesson learned and I will take it to Acura from now on.Service: Oil change
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October 2023 by Erfan Saeidi
It is almost 7 years that I take my car to Mobil 1 at No 5 , Richmond. The service is always over average and they do a great job. Comparing with dealers that have to wait for a long time, mobile 1 never takes more than 30 minutes for oil and filter change
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October 2023 by Hodorrbeat
Great friendly staff, been coming here for a couple years now. Staff has changed since I started coming but all the service expectations have not! They provide a friendly, informative service! I recommended my sister and her husband to come get services here and they always leave happy!Services: Transmission
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October 2023 by Sheldon Ng
Great staff and good price. Service is top notch. My car was well taken care of. Staff always made sure that the service is done correctly before customer leaves - this is what i like about this location. Garrison and James were great by the way.
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September 2023 by Jacky Tang
Long wait for just an oil change, been here waiting for over 45 mins but not even start. It’s on Wednesday morning, not recommended and suggest to visit car shop instead. And also charging you $90 for just an oil change.
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July 2023 by Nedim Yusufov
Had to wait almost an hour for 4 cars... paid the most expensive wash and these are the results.Update:Great customer service! The manager of the car wash helped me get a free car wash during non working hours, and he was very kind an responsive to emails.Unfortunately the quality of wash is not good in my experience.
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July 2023 by Sarina Bruno
Awesome service! I usually feel taken advantage of and price gouged. But I felt confident in the service and prices I received!! I was so happy! If you can see Andrea, she really knows how to take care of a vehicle, her service was impeccable! I’ll be back soon!Services: Transmission
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July 2023 by Dawn Berryman
I felt like I could trust them to only sell me services that I need. They took the time to explain everything and were very prompt. I asked if I needed a new air filter and they checked it for me and assured me that it was still fine. I was shocked, as usually places like this will try and sell me anything and everything. I felt valued here. Two thumbs up!
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July 2023 by Jobsist Shaw
It was my first time changing engine oil for this car, and the first time servicing at Mobil 1 lube express as well. The work was done efficiently, professionally and cost effectively when compared to the stealership’s. It costed me less than $300 and twenty-ish minutes for a 3.0 L V6 engine. The manager was very friendly and responsible too so I’ve got to learn both auto and business models from their experience and management. The engine oil they use is also one-of-a-kind, which you can truly rely on without voiding your warranties. It’s beneficial that you will get a coupon for a free auto car wash after all the work which basically saves you another $10-15.
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June 2023 by Bigpoppa G Rock
Came in for an oil change, upfront with their pricing. Told me what theuly were going to do and my total bill after taxes before starting work. They had some recommendations, informed me the benefits and let me decide whether or not to go forward with services, even offered a discount! I did go for the tire rotation. They also measured my brake pads, which I already knew they need to be done, they told me how much was left by millimeters and should be done soon. I've been putting them off because I'm too old to be doing them on the ground nowadays, they said they can do them!!! Great, honest service. Oh and I got a free carwash! It's their ultimate wash. Will update on how it cleaned my dirty car... says I have 60 days to use it..Services: Brakes
