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February 2024 by Caroline Robleza-MacLeod
Inclusivity is a two way street. My husband went to check out the place, looked around and looked at the all Chinese labelled treats. NO ONE acknowledged him. Just a nod. Then walked away. Poor poor poor customer service. Was it because he wasn’t Chinese? And to think I considered treating my furbaby to a spa day. Forget it. And I will let people know it’s not inclusive and avoid going. ?
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January 2024 by cryst
This is the best location for cat grooming I have visited in Richmond (or in Greater Vancouver). They provide calming and cat-friendly environment. The staff are friendly and responsive.
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January 2024 by Ericka
One De Fur’s employee and staff are all so friendly and professional! I brought my puppy here for his first grooming and they did an amazing job desensitizing him and not making it a horrible experience for my puppy! We keep coming back to them every time for grooming needs because they do really take a good care of my puppy!
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January 2024 by Cristina Bobric
Amazing staff, great services.
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November 2023 by michelle yue
My dog goes here for grooming regularly and i am happy with their service and professionalism
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August 2023 by Victor Chan
This is one of the few groomers that we can bring our dog to because she gets very nervous when we leave her alone, but she does well here! Staff are friendly and gentle with their furry clients. A big plus is they are also a pet supplies store so we can buy treats for our pup!
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April 2023 by hyolim lee
We have 4 cats and 3 dogs in our house.I've been to many pet shops. Really other places do lousy grooming. But this place is different. They are attentive and seem to care a lot so that the babies do not feel anxious. Because after the grooming, the babies are smiling..And many pet shops have messy cat grooming skills, but this place has great grooming skills. So i like this placeCat grooming is really tricky, but this place is absolutely perfect.I want to share this great place with many people.
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February 2023 by Teresa Rowland
Thank you so much Had a wonderful grooming experience for my large furry cat today Elmo come out so relaxed and happy usually distanced & stressed with a fowl face not happy with other groomers I’ve bin too Elmo is so soft all clean and tidy from head to tail . I recommend this place for your fur babys
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February 2023 by E
Great option for pet grooming in Richmond.
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January 2023 by JS L
Update: Good excuse but let me make it clear. A medium kennel for a LARGE dog. I saw that the dog wasnt even able to get up and turn around. Even for 5 min that's not right and it wasn't for 5min.I walked by and saw a big dog in a small crate (maybe the owner's dog but doesn't matter). I don't know for how long the dog stayed in the small kennel but it's unacceptable ????. The dog wasn't even able to stand up in the kennel! Hope that's not a customer's dog. If it's owner's dog.. if they don't care about their own dog, I wonder how well they would treat other people's dog! I would never support this business. They don't welcome customers anyway.
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January 2023 by Lin Jeff
This is a great pet store, the owner and groomer is very professional and friendly. They will recommend what to do according to my pet's condition and they don't charge due to no reason. My lovely Bichon is very satisfied after every visit, he is happy and I am happy.
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November 2022 by Hungryhorse
Nice place.Nice groomer.Nice product.
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November 2022 by Alice Smith
Been here twice and both times no one is ever at the front to take my money.
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August 2022 by Derek Wang
Decent price on dog grooming, pretty good result too! I have a big white Samoyed.
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July 2022 by 没事就做做饭s
(Translated by Google) never answer the phone(Original)打电话永远没人接
