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January 2024 by DISPATCH SOMAL
Always a pleasure dealing with Panex. Their dedication and transparency to solving problems and growing the business together has been phenomenal. Special Thanks to Jason and Jeff for always being there for any help needed.
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December 2022 by serenity zhang
Lovely staff, amazing service. They have a whole range of service such as local warehousing, Amazon FBA trans-loading, with their own trucking fleet and courier service to Asia. :)
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December 2022 by Anthea Mu
Don't choose this company. For goods shipped in July, you will be notified to pay in January of the following year. The tax has doubled, and you have to pay a service fee. The service fee is not included in the shipping fee mentioned at the beginning. If you don't pay it, you won't be able to ship it.
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December 2022 by Hao
Very nice, professional, first class service
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December 2021 by Jeewan Kanika
Tight parking space at dock had to uncouple tractor trailer for them to stay loading but the staff is nice and helpful
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December 2021 by Wei Ye
Mailed over about 2 dozen stuff to China and none of them met any issue. Sometime it took a bit longer time but generally it works pretty well. Price is fair and service attitude is good.
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December 2021 by jason wang
I am still waiting for my delivery shipped in the end of Jun.....today is December-08. Customer service always gave me the same excuse...... strongly not recommend
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December 2021 by Cecilia Weng
Do not come! ! ! ! ! ! ! ! Liar merchant! ! ! ! ! ! Everyone, go to Xiaohongshu to see how many customers have been cheated. It took more than a year to receive the items. The customs clearance fee is as high as 7-8 thousand RMB. If you don’t pay, you won’t get paid. The items sent in August have not been sent yet. Out, the customer service collects the money quickly, and there is nothing to ask them for follow-up. Now it has been half a year, and the customer service directly ignores the customer. . . .
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December 2021 by Ron Shi
Very poor express delivery. We charge money abroad and then ignore it and ask you to contact the company here in China. Chinese companies charge arbitrarily, and if you have a problem, they ask you to go to Vancouver to play ball with each other and charge arbitrarily. Originally, the tax was expected to be 1,200, but the actual tax amount was more than 4,000! I also asked you to charge a comprehensive inspection fee. This fee has no details, no invoice, and was not mentioned before shipping! Not only that, the goods shipped in May 2021 have not been received in December 2021. It is still unknown when it will be received. Here is a collection of some screenshots of the victims. It is recommended that you go to Xiaohongshu, Douyin and other platforms to learn more. It's very bad express delivery! Very poor express, Canadian side let you contact the company in China. Chinese company charges indiscriminately. The tax was expected to be 1200, but in fact, it was more than 4000! Also, the Chinese side asked you to add another additional fee. This fee has no details and no invoice. It was not mentioned before sending the goods! Moreover, the goods delivered in May 2021 have not been received by December 2021. Here are some screenshots of the victim.
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December 2021 by Alec Huang
great courier company
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December 2020 by spark
Very good service
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December 2018 by Leo Qin
There is a girl in front of me who is really awesome. Just to have a look is worth sending something every day.
