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February 2024 by Hippo Hippo
My dog loves the selection of treats.
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February 2024 by Shop Class
Convenient
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February 2024 by Coni
I used to love coming here because I love to support local and small owned businesses, and it’s located conveniently for me. The selection has gotten better through the years and the past staff was so friendly and helpful and seemed to genuinely like being there and care for the pets that came by.However, the last few months I’ve seen a south asian employee working there (not sure if she’s a manager, usually seen her at the main till) in her 30s or 40s with a stocky build that is the rudest, unhelpful and unproductive person I’ve ever come across there. If the store is empty and you come in, she doesn’t greet you or give any inviting feeling at all. She never offered help, or looked like she’s working. I’ve barely come here now mostly because of her but when I have, I’ve seen her on her phone and noticed other customers try to avoid going to her till probably for the same reason. I’m not sure how she managed to get hired but I think this needs to be revised. Despite this, the other times I’ve been here and have seen some new and younger employees, they’ve been really friendly and are doing their job even if it’s not busy. Hope to come back if this employee gets an attitude check or is no longer there!
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February 2024 by janice yu
staffs don't even know where do they place bunny stuff......
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December 2023 by Michelle Mousseau
The service at this location is outstanding!! Heather handled a concern of mine quickly and professionally. Jill and the team were fantastic. So friendly and customer service oriented. Thank you!!!
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August 2023 by Pelageya
This review is exclusively for the new black sales associate and is for a visit from today (august 9). The quality of your service is terrible.Your reception is terrible. Your manners are worse. It is basic courtesy to inform customers of additional charges or charges for bags. I also know for a fact that my number is in your system so I know that you “not finding it” is intentional and just to be stubborn.Very poorly done.The other staff are much more professional.
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August 2023 by Momo K
This place is great. Its cheaper then bosleys by significant margins (for the exact same stuff) and there is always enough staff, so you get help right away. I always drive a little further to swing by this place for my pet stuff.
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June 2023 by ying chen
Really good customer service! First time having a pet puppy, they helped us with everything.
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April 2023 by Cheryl Lee
Love supporting locally owned small businesses! Staff here are always friendly and helpful.
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March 2023 by Linda Burchill
Two young fellows befriended my 15-yr-old kitty and sure made she felt welcomed. It was a wonderful experience to witness. They were helpful, knowledgeable about their product lines and great ambassadors for Pet Food & More!
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March 2023 by Dave Stevenson
Quite happy with this store. It's nice to have a source within walking distance for our cat and fish food needs.
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March 2023 by Iris Afonso
Great staff - friendly, knowledgeable, and helpful. Clean and well organized store. Prices lower than Tisol/Bosley's
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March 2023 by jim watson
Friendly staff helpful and he really likes his bed she picked out for him
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January 2023 by James Ferris
Friendly and helpful staff. Clean and wide aisles. Well stocked with good variety. And they are willing to let the Dog taste-test treats. All good! (plus ask about the return policy)
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January 2023 by Derek T
Competitive prices and locally owned. Has all the products that my cat likes in one place. Always has stock every time I come by. Great customer service. Not much more that you can ask for.
