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February 2024 by Sandy
Charles is a senior professional financial advisor, provided great investment advice， with best service. Recommend！
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February 2024 by Khalid Radwan
Alex and Danna were fantastic. They helped me so efficiently and they were super polite. Gave me the best rate possible and were so responsive and respectful. Five stars for sure
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October 2023 by Sifat Bayes
Wasted 30 minutes and couldn't even generate a statement.
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June 2023 by akhil george
Always received good service, I would like to mention Zara, she is always pleasant and welcome with a smile, very patient and a good listener, she is an asset for any organization
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June 2023 by Qiujun Shen
Zero star. Irresponsible staff. Promised to finish my transaction in 5 days but never did.
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January 2023 by Terry
The most ridiculous experience ever! Worst service and irresponsible people! They are charging me for safety deposit box that I closed in 2018 and have not been using it! Moved to Ontario in 2018 and now they say I have to come to branch to get it closed! 5 years in the row I have been calling branch and customer support to close and each year they say they close it , however charges are still coming! What a ridiculous people and service!
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March 2022 by I M
I had an appointment with Sean and he is so helpful.I really appreciate him.Thank you.
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December 2021 by sabeerlixerfb gamer
Never never never transffer foriegn currency to your RBC Canadian Currency account as RBC will rip you off completely on the exchange rates. I transferred USD and RBC converted them to CAD even not the transfer rates published for that day 1.24 CAD but they gave me 1.20 rate and ripped.me off. This is the last time I transferred Any money to RBC account. I.am now 1000% convinced that this is a Rip.off bank RBC. Extremely disappointed.
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November 2021 by Shaoning Wan
This RBC branch is the best branch in Richmond. They are always friendly. They never say no to me. They do their best to help. Thanks.
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September 2021 by Sheldon Ang
Great branch, always providing top service. I always end up having Lisa or Tina, and they both provide warm and friendly service. I look forward to my next visit.
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September 2021 by Marlon Perez
Great Branch! Tellers and advisors are helpful. Charles Chen helped me with my finances and gave great advise over the years! Highly recommended!
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November 2020 by Dan Pang
There is Branch phone but never has there been anyone answering. Puzzled as to why there is a telephone number given.
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September 2020 by Andrew W.
Convenient location with plenty of free parking available! I really like their new Instant Teller as you can choose what denomination of bills you want when you make a withdrawal! Also, this branch is not overly busy, so usually the wait time is very minimal!
