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October 2023 by Jacquie Lorne
My sister frequents this store and I joined her today. We were greeted by a friendly and knowledgeable manager who was more than happy to assist us. Lots of great sale items and plenty of inventory. I will most definitely shop here again!!
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June 2023 by nayla hemraj
I was threatened my lady manager of reitmans saying that i don't leave the stire they will call cops. As I only returned a dress where it was see through they took.50 bucks from memebucks from me
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March 2023 by Michelle Murray
Refound Reitmans and glad I did. Great sales and often.
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November 2022 by Karen Yatzko
It was a nice experience. The associates are very friendly and helpful.
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September 2022 by Marlene ter Kuile
What a fabulous time I had here at the Ironwood store in Richmond today. Patek, the super pleasant and helpful assistant greeted every single person, explained the sales and led me around the store looking for tops to go with the completely stunning faux leather pants I found. They'd just come in the previous day so all sizes were still available. I could hardly pick between all the pretty sweaters and tops and everything 30% off! The sale lasts all Labor Day weekend so go go go! ?
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February 2022 by Jamie Bowman
Today I shopped at the Reitmans at Ironwood in Richmond. I was greeted as soon as I walked in. The gal that helped me find what I was looking for was terrific and Yee at the cash desk was so pleasant.
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October 2021 by Femme Wolf
I don't know why this store doesn't have 5 stars yet, their service is amazing! The clothes are good quality for reasonable price too. Very underrated!Some of the bad reviews here seems to be just Karens who can't get their way. Just go read the Return Policy first before whining, it's there for a reason lol.If I have one suggestion, I was just hoping they get more stocks for XXS and 0. Richmond's population is mostly Asian women with petite & skinny body type & it's usually sold out all the time. You rock ladies!
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September 2021 by Lucy U
Good service and variety on ladies clothing sales - change rooms spacious and orderly.
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September 2021 by debbie stevens
Lively store, staff welcoming, helpful but not overly intrusive.
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September 2021 by megha ludhar
I just now went there to return some purchase I did online I found the associate was rushing but there was no rush in the store and found her a bit rude poor customer services specially I felt really hurt my feelings I would request the store manager to train the associates to be more polite zero stars just how they treat
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September 2021 by W&J C
Love the selection of clothing at Reitmans. But service here isn’t so great. Felt very uncomfortable with the way one of the staff spoke to me.
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September 2021 by Paramnek Lehal
I went into the store and bought a tank top and socks. I was told they cat return socks if opened. I have a habit of taking tags off and took of the tag off of the tank top, which I bought as a nightie top. It was totally see through. I went in and told them the reason for the return and was told I couldn't return it because the tag was off. I said well you can clearly tell it's not worn can you check with the manager? Same answer. I told them they can keep the tank top and left the store. This is the kind of service you can expect at these dinky store and the reason I don't shop at them. I love The Bay and usually shop in the States but now limited options, but never again!
