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December 2023 by shilpa s
Not even a single star. I am sick an waiting for my medicine. First of all they didn’t pick my call and around 1 hour they picked up then she put me on hold for more then 20 minutes, and while writing this review i am still on hold. What a nice service they are providing to us. They don’t even understand the emergency situation.
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December 2023 by Angela Jeon
I went to the pharmacy(2023 Dec 6), and the pharmacists; Alex and Anto were super nice and patient in hearing everything about my symptoms. Explained well! Thanks! Even the receptionist (purple hair) was nice too. Excellent experience.
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November 2023 by Avis Woo
Staff so efficient and helpful taking our passport photos for renewal! Environment is clean and I found the makeup stuff I looked for!
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November 2023 by Anthony Young
Very busy location with some grocery availability. Canada post is also open here, on weekends as well with limited hours.
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September 2023 by Chloe Jane Soucy
Staff are friendly and store offers select price reductions.Self check out counters are plenty. Front desk checkout is available.There are some people living in the area who frequent the store and never buy anything. Some of them don’t wear shoes.Let the staff know if you need assistance
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September 2023 by Yuko Oitogi
My prescription was not ready after three weeks of Dr's order. I went there to pick it up the day before I needed my prescription, they told me to come back in two hours only to tell me that they didn't have it in stock. I should've known better.
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September 2023 by stella kagrimanyan (Stella K)
Beauty advisor Harp is incompetent along with the other staff member that she called over in order to figure out if I can return a cosmetic product that I had an allergic reaction to... After being rejected I called a different shoppers and asked about their policy, at which they answered and confirmed that company wide, all returns on opened cosmetic products due to an allergic reaction SHALL be processed. I had to drive across town and return this item to a different location because Harp and her coworker don't know what the hell the return policy is. Completely unprofessional. To make matters worse, when I first entered the store I went directly to the beauty counter to return the item, at which point I was dismissed and told to go to the front...who then told me they can't process returns here and that I have to go BACK to the beauty counter. Seriously? What a disappointment. Looks like Harp and her colleague need to be trained again. And Harp needs an attitude adjustment, she's rude and even other reviewers have complained about her. Why has no action been taken by management? What a waste of time and breath.
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September 2023 by Alnoor
Opens at 9.30 am wish it would be 8.30 or 9 am Thursdays is seniors day so 20 percent off good for milk and eggs. However no discount on sale items. Generally more expensive than superstore
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September 2023 by Grizabella Li
This review is for the Pharmacy Department: Very friendly and informative staff. Wait time is short.
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August 2023 by Thom K.
Very poor , I had two prescription faxed over from the BC Cancer Clinic on Monday afternoon. When i phoned the next day to check on when the script would be ready for pick up , Clerk advise it would be two days, unless it was urgent and if so it would be ready the next day. i asked them to handle on a urgent basis. Wednesday I called again and mad an enquiry to when I could pick up the prescription. I was told then it would not be ready until Monday (7 days) as it was a compound. At this point I asked to speak to the Pharmacy manager. Manager had gone home and would call me the next day..No call received from the store. Today I went to the store to pick up a prescription that they had advised was ready my email Auto renewal I made Enquire about the prescriptions from the BC CC and they advise that they could fill one of the prescriptions today, I just ahd to wait 40 minutes , to which I agreed. One hur later when i went to get the prescription i was told that there was a mix up and they hadn't started it and I would need to wait another 25 minutes I know that my business means nothing to this large store. Between my wife and I we have several medications that are filled here a monthly basis. Today the lost my business. Cancer is stressful enough with out a very unprofessional attitute from the staff at this Pharmacy!
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August 2023 by Dick Lickman
I used the pharmacy and was greeted by a very friendly and informative pharmacist.I was given my antibiotics with information on how to take them and possible side effects and left with them paid for by my healthcare provider
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June 2023 by Tim Williams
Friendly and understanding. Very helpful. A little pricy but it was in Canada and we were on vacation.
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May 2023 by Debbie Hailstone
Lots of shoppers, not enough staff nor choices in necessities. If i had a choice i would not go to that store again. Thumbs down.
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April 2023 by Arvin Jason
Alex was very friendly and helpful and answered all of my questions. He helped me with a product and even walked out to give me more advice. The store is cleaner than other shoppers.
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April 2023 by Jenny Patel
That the small height guy Alex is very rude. Went there to drop off prescription but his behaviour was shocking and I left without dropping off, dnt give business to this arrogant man
