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February 2024 by Varudhini Madugula
We just bought our second car from Richmond Signature Mazda . Most importantly we love the car, its features and performance.Also extremely important to us are the people we deal with.DOMINIC DINH is and was our salesman for both vehicles. He is an inspiring example of what salesmanship should be. Dominic finds out what you need, what you can afford and what you will be happy with. He cares!!! After that he goes to bat for you and gets you a "Fair" deal. This sales man has integrity and is the main reason we came back to Signature Mazda and the reason we will come back and recommend him and signature Mazda to our friends.Their assistance was exemplary and made the purchase of our car a great experience.
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February 2024 by kamineni venky
I had a very pleasant experience at Richmond Siganture Mazda , especially services provided by Dominic Dinh. he was very understanding, helpful and gave excellent customer service. Even with the low inventory, he tried his best to find me a vehicle fitted my life style.Thank you Dominic and Richmond Siganture Mazda .The CX-5 purchased is not only a fantastic car, but it also came with the peace of mind that I was dealing with a dealership that stands behind its products. The quality of their vehicles is top-notch.I would highly recommend Richmond Siganture Mazda to anyone in search of a new vehicle.
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February 2024 by Ashley L.
Great place to shop at ! Everyone is very friendly and polite ! Great place to visit !
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February 2024 by Pearl Li
They are not worthy of a single star rating! This place will gladly eat your money alive! There are other Mazda dealer shops out there, don’t choose this one. Don’t buy cars from them! One more time, don’t trust them!
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February 2024 by Chris Allegretto
Start to finish, working with Christophe Chabre was an absolute pleasure! No disrepect to the dealership itself, but the (high) quality of my experience had everything to do with Christophe (less to do with the dealership itself). I had placed a deposit several months in advance of my new car pick up and while the length of time between deposit and vehicle pick up was long I was very impressed with Christophe's transparency throughout. It was clear he valued the relationship side of the "sales" process and his genuine demeanor was why I ultimately "waited it out" and now that I have my new vehicle I feel very appreciative I did. Christophe, awesome job!!
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February 2024 by Stephen Ewaski
Great buying experience. Mathew awesome and professional through the buying process.
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February 2024 by Fung Jai
Got scam from the VIP services, the VIP service including the airport shuttle support and you can park your vehicle at the place also Mazda will drive you to the airport and the way back to Vancouver, this is the first time than I try this service and I feel so disappointed and helpless. My flight is on 25 Feb at 12:00noon, and I make the appointment with Ken a month ahead for that day at 9AM, when I get there and realised that the store is closed, and I was told to arrange Uber myself. Actually I could have use other any method to get to the airport instead. I really don’t understand the meaning of this service, would that being said I also need to responsible for the ride when I back the Vancouver? No VIP No service at all!!!
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February 2024 by Theo Leung
So far so good.
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February 2024 by Joey Lao
Excellent service for my vehicle maintenance!
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February 2024 by Nina
Hassam was super helpful, friendly and patient.Made deciding on a car very easy and didn’t feel pressured.
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February 2024 by Corey Hamm
As always, the people at Signature Mazda were clear, quick, and kind. Everything was as one would hope for my checkup appt.
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February 2024 by Siu W
Just bought a CX-9 from Jeffrey and Alice, had a wonderful experience here. Genuine and knowledgeable sales, not pushy like some other dealership. They went out of their ways to help. And transaction was smooth and fast. Good cars and good people at Signature Mazda here. Highly recommended!
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February 2024 by Mike C
Professional, friendly staff who are ready to help you the moment you have a question. No pressure sales approach made the whole experience much better and stress free. Highly recommend Signature Mazda to help you find what you need!2024 Mazda CX-5
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February 2024 by Ingrid Qian
Very good experience! So impressed!
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February 2024 by Marcel Lavigne
Great service, attentive, helpful service department.My appointment was on time. Very efficient and effective service advisors.