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February 2024 by masi ebrahimi
“I recently purchased two Koala mattresses from the Sleep Shop and had a fantastic experience. Sara provided exceptional customer service, guiding me through the options and ensuring I found the perfect mattresses for my needs. Not only were the prices very reasonable, but the quality of the mattresses exceeded my expectations. Thanks to Sara and the team at the Sleep Shop for their excellent service and top-notch products!”
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February 2024 by pinder sandhu
I recently visited the Sleep Shop Richmond store and had an outstanding experience. Sara’s assistance was invaluable; she was incredibly helpful, knowledgeable, and kind throughout our visit. She patiently guided us through the options, ensuring we made the best investment possible. The delivery service was also excellent, carried out with professionalism. Kudos to the store manager for assembling such a fantastic team!
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February 2024 by Manuel Alfaro
My wife and I went there to get a Mattress, Sara was extremely kind and helpful, she helped us selecting the best one for us. We recommend this place 100%
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February 2024 by Wayne Line
What a great experience we had choosing a new mattress! Selima showed us several mattresses and was very knowledgeable in the difference between each manufacturer. There was no pressure to choose one brand over another but to find the one that we felt was most suitable and o us. We have been mattress shopping in other places and we have never experienced this level of service and knowledge. Thank you for a great experience!
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February 2024 by Kusum Ghai
Excellent service and value for money.Thank you
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February 2024 by Siddharth Ghai
Sara was an amazing help. She guided us towards the best products with prices that beat the competition by a long shot. Great service.
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February 2024 by Peter J
Sort of knew what we wanted. Farouk went out of his way to get the accessories to confirm.Delivery confirmed the day before, and delivery on time by two helpful young men.Thanks!
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January 2024 by Bipasna Shakya
Very helpful, overwhelming and jolly staffs..
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January 2024 by Claudia Tsang
Professional and excellent customer services. Good product!
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January 2024 by Explorer Steve
Great place to buy beds/mattresses - especially adjustable beds. Highly recommended. Wonderful in-store service provided by Sara at the Richmond location. Installation was also a breeze. 5 out of 5 stars.
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December 2023 by JRefined Fortune
This store has the best customer service and prices! We looked at four stores in Vancouver who charged delivery and high recycling fee for your old mattress. One store's manager was like a car salesman.Before I even tested the mattress, he was already rambling on about the next one.We decided to check Sleep Shop in Richmond. Salima showed me several mattresses in our price range. They have free delivery and low recycling fee. A week later we returned to Sleep Shop because they had a sale with No taxes! Sara was really informative in helping us make our choice.They provided tracking information close to the delivery time. There was a follow up phone call and text message asking about their service.They price matched a few days later.We're very happy with our purchase.Best mattress store, best prices and excellent customer service!
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December 2023 by Haider Alwasiti
I had a great experience at “sleep shop”, one of the best furniture shops specializing in beds and mattresses that I have ever seen. The staff was very friendly and helpful, especially Sara, who was very knowledgeable and answered all my questions. The products were of very good quality and comfortable. The price was reasonable and they offered me discounts with no taxes and financing for 12 months without interest. recommend them to anyone looking for a good night’s sleep.
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December 2023 by Hong Esther
This place I have been came and purchased my furnitures many times. They are patient and professional. You won’t feel any pressure during your visit. The furnitures they have are best quality with reason price in Vancouver. The design of their furniture are not supper fancy and not bling bling, they are just warm cozy relaxing. Highly recommend it.
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October 2023 by Emma T.
If I can add an extra star, I would! Such exceptional service I’ve received time and time again at Bridgeport - Sleep Shop. This is my third purchase at the store and as expected I came out with a big smile! Thank you, Sara, for your patience and knowledge and friendly service. I truly am impressed that they actually make a mattress with the equivalent firmness as the Seahorse brand. But offer overall much better comfort. I am happy to give this store my highest recommendation!
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October 2023 by Kate Ch
I recently purchased a double mattress named "Slate" from the Sleep Shop, and I couldn't be happier with my purchase. The mattress is fantastic, providing me with a comfortable and restful night's sleep. Sara, one of the staff members, was incredibly helpful and knowledgeable during our visit. She even took the time to show us some sofa beds, which we are now seriously considering for our next purchase. Overall, a great experience at the Sleep Shop, and we'll definitely be returning to buy a sofa bed in the future. Highly recommended!
