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February 2024 by Fireworks M.
It was a great experience with Vishal and Kavita today at the store. Kavita initiated everything and in fact, she is the best. Vishal on the otherhand supported the whole process on the team platform and would love to go there always... Cheers guys, proud of you both. Ps. Augustine
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November 2023 by Peter
No words to describe how garbage this place is.
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September 2023 by Hayley Ma
Thanks staff Sheryasi help me print the labels, she’s so kind
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December 2022 by Jing Zhang
the manager was not nice here at all, I don’t feel has been trade fairly , I was took my my mom for passport and pr photo there, the girl print out two same size photo and I paid them both, after all I realize she thought was Canadian pass port , I went back she said she asked me which I didn’t heard at all, so she called her manger over and the lady was standing and said :is your erro . she wasn’t here to proved her employee said it. Which I m positive she didn’t.the way she solve the problem make me feel so uncomfortable,
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December 2022 by Fiona Mao
Worst place. Only one staff working there for both shipping and printing services. So I waited 10minutes to pick up my photos and it’s muffled. Asked the guy there. He suggested me try it again. So I spent another 10 minutes uploading the photo and paid again. Then the guy said I have to come back tomorrow to pick it up. Ridiculous…
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May 2022 by Katy C.
Most of the employees especially the one Asian girl with glasses who works both cashier and customer service desk should be re-trained or should consider jobs outside of customer service. If she's having a bad day/year, she should not be unloading her anger and awful attitude on everyone else especially customers. I will not be coming back to this location.
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December 2021 by Jalil H.
Good service from the young guy he is name Santiago or something like that he friendly and professional he helps about my stuff done
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December 2021 by Arul Bharathi
Really bad experience. They can't provide a service to print on a custom paper.
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December 2021 by Zhourong Yin
their staff Vivian was a bit of rude but everyone else was nice
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December 2021 by zhu hua
The stuff was very rude and inpatient.
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December 2021 by Starla Davis
I cannot recommend this Staples for Passport photos, my lawyer even called them after 2 different attempts to get one done. Cost me double because i had to pay for another photo elsewhere.
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December 2021 by 未央宫
Their printers only support government document/forms. If you are to print day-to-day materials, they charge you a full service fee, $3, $5, even just for 1 page. Really a company like this should be out of business. It’s a rip-off/insult to the clients.
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December 2021 by kathleen L.
really bad customer service, because customers are waiting, they refuse to print only 2 pages file, but I have been waiting so long
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November 2021 by Mark W.
0 stars. Not even 1 star if i couldTheir shipping dept is awful. Spent $200 to FedEx a package, filled out everything they asked us 2. 9 days later the 2 day package still hasn't arrived, when we asked why, they said because we didn't fill out the invoice. Well if the staples stagf don't ask us to, how would we know? And yeah we asked them before leaving was there anything else to fill out.So now thanks to staples incredible incompetent staff, we're on the hook for $200 already paid, another $200 to pay for our package to return here, then another $200 to send it again."Saving you money"? More like throwing your time and money down the drain.This after lining up for 30 minutes with only 1 customer ahead of us.Truly awful service. Memory card prices are usually decent.But will avoid this place in the future
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September 2021 by Edwin S.
Trying to buy electronics here is like playing roulette. I've tried to buy a home surveillance camera on two occasions and it was sold out both times. Buying hard drives and memory cards is near impossible too, as the cheap ones are always sold out. They always happen to have a more expensive model available, however, which they can't discount. No one in their right mind buys those as hard drives are like bottled water- it's all the same stuff.Worst of all, only empty boxes are kept on the shelf, so there's no way to know they are sold out until you take it to the cashier and spend a while waiting for them to look for it in the back.It's ironic that this location occupies the retail unit which previously housed Chapters, as Staples is an obsolete business which desperately needs to go the way of the book store. Their office supplies and stationary can be just as easily found at the dollar store, and the rest of their stuff can be purchased on Amazon.
