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March 2024 by Allen Lau
Was here for a conference, friendly staff and free
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March 2024 by Guy Charron
The staff was just outstanding..... made our stay very comfortable.
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March 2024 by Karen PB
We stayed here to be closer to the airport for an early morning departure. The service was great, the lounge had outstanding food, the restaurant at the hotel also had great food and the gym was awesome. Highly recommend staying here.Rooms: We had a very spacious room with 2 queen beds and a pull out sectional. My only beef about the room is that the bathroom was in the middle of the two areas that had the beds and the sectional. They only had barn doors separating the two rooms and no locks for privacy. It's okay if you have a family traveling with you buy otherwise, prepare to get really cozy.
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January 2024 by Molly S.
Had a great stay before an early flight. Rooms were very nice and the pillows and mattress were comfortable. There is a parking garage to park your car. several restaurants are walkable.
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November 2023 by Rachel Chen
This is one of the worst Marriott hotels that I’ve ever stayed at. I was booked into a Junior suite. The outlets along the wall were all broken so housekeeping moved the microwave and nespresso machine on the floor. The nespresso machine was faulty and it leaked water all over my suitcases and my belongings were soaked through. The service was abysmal and didn’t want to help at all. The WiFi was also terrible and I couldn’t connect regularly for my virtual meetings. There is no airport shuttle despite what is advertised.For $374 a night, I’d expect a much better experience.
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November 2023 by Emmanuel Setiawan
One of the best hotel I've ever stayed. Nice service, comfy, and quiet.
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October 2023 by Francois St-Amand
Okay but there is much better. Parking is extra, and confusing at first. Good restaurants around. Rooms
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October 2023 by Susan Procopio
Front desk was helpful at every turn.Bar staff and waiters were pleasant.Nearby activities: Within walking distance of public transport and Hudson Bay shopping centre.Walkability: Within 15-20 mins to nearest train and bus stop.Food & drinks: We liked the food and drink at the hotel, so we did not venture out much.
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October 2023 by Pooja A
I recently stayed at this hotel and had a mixed experience. The rooms were clean and neatly organized, which was a definite plus. However, I encountered a significant issue on the last floor—the elevator noise was quite disruptive and made it difficult for me to sleep peacefully. Additionally, the design of the bathroom between the two beds and the divided section seemed a bit perplexing and didn't quite match my expectations. On the brighter side, the breakfast was simple but satisfying, filling up my tummy nicely.Rooms: Clean and tidy rooms.Food & drinks: There are many food options available near by the hotel
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October 2023 by Shannon Blackmore
Very clean, super service and comfortable beds.I was upgraded to a one bedroom suite with a small balcony.Great coupons for breakfast complimentary... and a nice Marriott lounge with free hot snacks between 530-730. And a great restaurant on site.
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October 2023 by Barb Barone
We spent a bit of time in Vancouver over the summer and were treated to a lovely room on the 17th floor with a patio/balcony on this last trip. The view from there was amazing..... Everything about this last trip was great, from the room itself, to the restaurant and the wonderful housekeeping service. The hotel is located in an area of Richmond, that had 2 malls nearby, restaurants, drug stores and coffee shops as well as good access to the train.Food & drinks: great menu and wonderful staff in the restaurant and bar.
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October 2023 by Steve Peng
This hotel is not near the airport and there was no shuttle from the airport upon arrival at Vancouver Airport. We didn't get any notification about shuttle cancellation, only found out when another hotel shuttle driver told us after 30 minutes waiting. The front desk manager Amy Kim was unbelievably arrogant but the other staff were very kind and considerate. Overall service was impacted probably because of an ongoing worker strike. Feel bad for people working there. Stay away from this hotel until situation changes.
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October 2023 by Y M
I had a wonderful stay at the Marriott Vancouver Airport Hotel. The hotel's modern amenities, comfortable rooms, and impeccable service made my visit truly enjoyable. The convenient location near the airport made travel a breeze, and the on-site dining options were exceptional. I highly recommend this hotel for both business and leisure travelers.Remeber to get that Marriott Bonvoy membership for additional perks such as late check out etc..
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October 2023 by Abby L.
Very dissatisfied. Rude receptionist who rolled her eyes after I asked her to repeat something because I did not hear well. Ruined my mood. Think her name was Amy Kim. Lovely hotel but rude receptionist.
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September 2023 by K L
Staff was very nice and helpful! They tried to get us a cheaper price in car parking at the airport. They also offered to call us a taxi to get to said airport. Unfortunately, the junior suite on the 18th floor had an inconvenient room design. The bathroom was sandwiched in between the bedroom and living room. The only way to get to the other room was via the bathroom. This meant that when someone was occupying the washroom, others were unable to pass through to the other room. In addition, the bathroom sliding doors were translucent, meaning that light passed through into the other rooms during the night, inconvenient for those sleeping. Also, the tv remote was near useless as it was quite impossible to change channels. The lodge hallways also had a bit of a musty smell. However, the aesthetics and view in our rooms were very nice. I was quite satisfied with the gym and pool. Overall I had a good experience here.
