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November 2025 by always peace
Sales lady name Melo is so friendly so cheerful. Will shop there again.
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September 2025 by Harshpreet Singh
It was my first time visiting this store or any exotic store and Pavneet made the experience amazing. She was super nice, helpful, and patient with us. I have never met someone so calm, kind, and completely non judgmental. Truly appreciated her service
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August 2025 by Yash Balar
I visited store today with friends. The associate Tinam was dismissive from the start—condescending looks, short answers, and no real help. It felt like we didn’t belong there or couldn’t buy anything, which was upsetting. The store and products are great, but the service was not. I hope management addresses this so everyone is treated with respect.
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August 2025 by Prince Virdi
went there, today and had a terrible experience with tinam ( manager of this store) was making faces upon inquiries. we were taking 3-4 perfumes, which obviously gonna take some time to decide. but she keep asking us are you done, as if she wanted us to finish's within few seconds of entering.
Thinking not to go there again.
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July 2025 by John Gotti
I had an excellent experience at this location. The staff were amazing. The customer service went above and beyond. They were extremely patient when I couldn’t decide which items I wanted and when arriving just before closing they let me in to purchase the ones I really wanted. Thank you . Great location close to the airport.
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May 2025 by Park Paki
They have newly released products, and the staff was very helpful
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April 2025 by Suheer Drwesh
Great offers with spending 2500 or more get 40% off
The lady at the store Banas was very helpful , highly professional and made it a great experience. Big thanks to Banas🌸
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January 2025 by 이정미
I bought a coat recently and the button fell off after wearing it for the second time. And the after-sales service was so absurd that I don't want to buy it again. It's expensive and the after customs service is the worst.
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December 2024 by Thomas Wei
I have dealt with Annie with all my purchases, she is very professional and she provide great customer service also
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December 2024 by KJ ON3R
Mind how you dress when entering this store, the way you will be treated is based on how you appear to the sales staff. We briefly stepped out of the store to so my partner could discuss a product she was buying by proxy for a family member, upon returning my partner noticed one of the female associates lean to another associate and say “wow.. they’re back” the way we saw this is that your employees were judging us based on how we were dressed when entering your establishment, and assumed we didn’t have the finances to be shopping in there. we continued with our purchase even though we had been judged, After waiting nearly 24 hours, I’ve decided to post this so as that the owner/manager can have a conversation with their associates and remind them how customer service works, will be the last time we visit this Versace location.
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November 2024 by side river
I often buy bags from this store, and a friend gave me a Versace belt as a gift. It's a bit too large, so I wanted to ask how to add holes to it. However, the store I went to was very unhelpful. When I inquired, they were dismissive and didn't want to assist. The female manager was only focused on a few Asian customers and told me to check the Versace website instead of helping me. I will never shop there again, especially since their prices are much higher compared to other countries even Toronto!!!
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November 2024 by Ina Z
The SAs were all polite and friendly. They try to communicate their promotions with you and ask if you need help. They know when to approach and distance themselves.
I have only bought two of these bralettes as they were a good deal. Even so, my SA was still helpful and tried to help me find the best size.
Their fitting room is also well-maintained.
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August 2024 by Ron Basra
I was very pleased with Himanshu's customer service, he knew his product knowledge, also very helpful and found my size. Great work..keep it up.
Ron Basra
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June 2024 by Mojtaba Esfandyar
I have bought a Versace watch and the back of the watch opened after one use. When I went to this branch, they said that we will not fix it for you because you did not buy it from us. This kind of behavior from this brand is shameful.
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April 2024 by Frederick Wong
Nice customer service. Sales show passion with deep knowledge and a welcoming attitude. Top-grade product quality. The store is bright and tidy.
It's funny how many 1-star reviews complained about the return/exchange policy. There are notices in the store letting you know that all sales are final. The sales associate also mentioned this to me in person. It is also printed on the receipts. Nonetheless, this has nothing to do with the attitude of the sales associate.
