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January 2024 by gaellic girl
Having recently re-located to B.C. from Ontario, this Supercentre is close to my new home. I have shopped here 2x in the last 5 days. Well, I am not renewing my Costco membership next month since discovering this store. Selection is wonderful, produce is plentiful and fresh, prices are great, and the staff at the self-checkout are helpful and gracious. You have my custom from hereon in!!
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January 2024 by Rick H.
Walmart in Richmond, B.C., is a bit of a mixed bag, you know? I'm not crazy about rolling in there, but the deals and cheap stuff pull me in. The toy section can be kinda cool sometimes, gotta give them that.Now, here's the real talk - those electronic tellers? Not my vibe. I ain't feeling it. We need more people on the job, not machines taking over. It's about supporting jobs, not replacing folks with robots. Walmart needs to hire more real people, for real.Despite the mixed feelings, I can't front - the place does its thing for grabbing budget-friendly stuff and sometimes scoring cool toys. It's not my top pick, but when you're on the hunt for deals, it gets the job done. Just hoping they bring in more human touch and less electronic buzz next time. You feel me?
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December 2023 by Hafizur R.
very unprofessional customer service and not helpful. Their manager name is "Mahdi" is very rude and I don't know how he got this job. This is the first I got this kind of customer service and customer service employees were very rude and they misbehaved with me.Issue: I wanted to return a product which I purchased from Richmond store. I will never to go this store again. please everyone careful about their after sales service. I will throw away my $114.00 product, but I don't want to go to this store anymore.
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December 2023 by yggrikr
This is the best Walmart I’ve ever seen.The choices of products are unsurpassed. They even have a large seafood section with live fishes. I’ve managed to find already cleaned skates.It’s far from where I live but it is definitely worth the drive!!Thank you and keep up the amazing work!
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December 2023 by Drago Anson
I found two cracks in this Walmart cat food that caused the juice to leak out. It doesn't make any sense.
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November 2023 by Rina
2 floor Walmart, but grossery variety is poor. No salmon, no herring, no pancake mix. A lot of staff I usually buy in other Walmart just doesn't exist here.
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November 2023 by Jake Mckay
Incredibly disappointed by the customer service and overall experience I had returning an item with original receipt, bank statement proving purchase and of course the item. Eventually was given a refund but had to wait an hour. The manager at the end explained that as long as the item and original receipt was presented then wal mart will do the return. So why the hour wait for a 5 minute fix. Extremely disappointed!!!!!
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September 2023 by Maksim Baykov
I had a great Customer Service experience today, a guy named Ahnaf helped us open a Walmart rewards card and assisted me and my wife with all our questions. I like this store, coming here every time during 2023. I like deals, space (more than in other supermarkets) and service. But today their employee and his service inspired me to share this with you, it's always good to meet such kind, professional and welcoming people. Thank you.
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September 2023 by sarvi loloei
We think that this Walmart has slightly lower prices than the Metrotown.It's a big space and the staff are friendly.The cart system is kind of cool to experience.
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September 2023 by B C L
not sure if these Walmart staff know that their goal is so sell stuff, push product out and make a profit. well if you ask for some help they just say it's not their problem and grunt at you. sure they are having a bad day or they got some issues. I would never take it out on customers, take the day off and come back to work anther day. whoever that guy is the manager should discipline him.
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September 2023 by Gilbert Lee
Normally had no issue picking up items except today the shipping woman really petrified me. The associate named Faria is completely incompetent lazy rude and not helpful. First, when you are about to bring the items to the customers and the item is already broken, why would you still take it to the customer? Doesn’t she have any common sense especially when a diaper package is broken in both inside and outside. Doesn’t she consider the diaper is already contaminated because the plastic bag inside is open. I am not judging her ethics but doesn’t she know what is personal hygiene? She is also a lady, would she let her kid someday use an open box diaper?? Please just think on other people’s shoes. When she brought us the item, I was already petrified that why the heck a single diaper is stuck on the tape of an open box?? Her response was that “I don’t care, this is not my job, if you don’t like it, you can refund.” Wow….. it was an amazing answer from her. When we asked her if she could check if there is still in stock, she just said no stock even without checking. when we asked her to help us check which Walmart has stock so that we can come pick up another time, she said “I cannot check” BUT when I check Walmart online in front of her, I see that Richmond store still has stock, so what a lazy liar. Then I took a picture of the opened box diaper, she falsely accused me of taking picture of her face without permission and chased me down to check on my phone, I was like are you serious,? I don’t care where you came from but here is Canada, she then took a picture of my license plate which I don’t care, I only know this employee seems like she has no clue what she is doing, her far from stellar performance is just a mess to customers. Eventually I don’t find it worth wasting time with such an idiot, I decided to walk back to customer service to find another box myself. But I have never met such an axxhole when picking up items from anywhere. If she doesn’t know what to do, she can call her colleague or manager for help instead of showing attitude to customers and wasting people time.
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September 2023 by Raj Dhaliwal
Almost a whole year and the escalator still not fixed!!!!!! WHAT IS GOING ON WALMART CANADANew post# Alright they fixed it finally! Thank you to whoever took the initiative to get this done.
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September 2023 by Rodolfo Yoshii
Always great prices got school supplies and cereal. All good there. But right now their escalators (down to exit) don't work.This causes large line ups in their 2 elevators. I wonder how they would manage an emergency.Perhaps there are emergency exists, but I find ridiculous that there aren't stairs to exit the store.Patrons are at the mercy of functioning escalators.This might not be an issue during a regular day. But I ended up going during the last long weekend before school starts.
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September 2023 by Shanta& Rajkumar
First time we visited this place. This is a two story store. You can smell food as soon as you are in parking lot. Escalators were not working during our visit. Don’t forget to take one dollar coin with you to grab shopping carts. We did not have coins and waited 20 minutes to manage coins. Store was fairly clean, organized. You can use escalator’s for your shopping cart, which is cool. Products price looks high compared to other stores. They have limited but free parking available for customers.
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July 2023 by Abim Gallendra
Ahh… Asian vibes, because its Richmond, it makes you feel like you’re in China, and you also feel like its China too in Walmart! Because in here when you first get in you see a lot of asian stuff, and theres 2 asian isles, one is where all of the asian food are (except asian snacks) like rice, noodles, seasoning, can food, and so much more! And the second aisle is where all of the snacks is, like seaweed, chips , drinks, and i thought it didn’t exist but it actuall exist is Indomie CHIPS! I love Indomie and chips a lot, and when they were combined it was soooo good. So when you come here, make sure to buy that, worth the money!
