Save-On-Foods is a well-regarded grocery store with friendly and helpful staff, making shopping a pleasant experience. Customers appreciate the courteous employees who provide good service, especially during busy times. The store's environment is inviting, and many customers mention their positive experiences, indicating a welcoming atmosphere that encourages repeat visits. However, some reviews highlight issues with store cleanliness and maintenance. One customer reported mold and melted, refrozen items in the dairy and freezer sections, along with a cracked and sharp shelf that caused a minor injury. The store's management responded by addressing these concerns, replacing damaged shelves, and promising to clean and fix the affected areas. Despite initial delays in communication, the store owner eventually followed up and kept customers updated, showing a commitment to customer satisfaction. There was also a safety incident where a customer fell outside the store but received quick help from staff and fellow customers. This incident was handled with care, and the customer expressed gratitude for the support received. Additionally, the store offers a decent selection of products, though some customers noted stock issues, such as missing specific items like maple syrup in the shape of a maple leaf. Staff members in the aisles are praised for their assistance. Overall, Save-On-Foods is appreciated for its friendly service and store atmosphere, though some concerns about cleanliness and product availability have been raised and addressed by management.
Saturday morning I tripped and fell outside the Blanshard street store. Two customers were very helpful taking me into the store and your staff were wonderful at dealing with my bruised face, badly bruised left hand and broken glasses. Many thanks to everyone who helped me. Beryl Evans
December 2025
Whoever makes the soups in the deli should get a raise. The soups are amazing
December 2025
We were looking for Maple Syrup in a shape of maple. Inventory says 6 were on the floor but can’t be found. Although we weren’t able to buy that specific item, “Ripley” who’s working in that aisle was excellent in his customer service and did his best to help us 💯
