“I was a little wary a bigger company took over; however, I have to say Cody and crew took care of me and went over and above in customer service. I will be back!”
“I love this Rona. All of the team there is SO helpful and friendly. But a specific shout out to Michael and Mark(or matt? I can’t remember his name now - but he works in the paint department and it started with an M). They were the best. Gave me top tier service, helped me find everything on my list and they even gifted me a timbit. Oh, and the cute lady outside was full of jokes and compliments!! They need a raise stat:) RONA FOR THE WIN!”
“Was waiting for delivery from another company when they phoned and said they did not have the product. Builders were coming the next day. Called Home Hardware and they went out of their way to have the wood delivered within 2 hours. The customer service was above and beyond better than any other store. We will recommend them to everyone and continue to use them for any projects.”
“Amy went above and beyond what I expect from customer service. From our first conversation through multiple follow-ups—even after the transaction—she was exceptional every step of the way. It’s rare to come across someone like her. Because of Amy, Emco will be my first stop going forward. Thank you, Amy—you deserve 10 stars.”