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March 2024 by Sam
AVOID THIS LOCATION- I ordered a medium latte and waited almost 10 minutes just to receive a medium coffee with no cream or sugar. I drove 15 minutes back to the restaurant and upon mentioning what happened at the drive thru, the worker named Mahek immediately dismissed my claim and said “we are out of beans but we 100% gave you a latte.” Not only was an apology completely absent, but I was made to believe that my claim is incorrect. I followed up with a phone call to the store to ask for a manager and the same lady (Mahek) was impersonating the manager and proceeded to tell me the same story. Very unprofessional and I hope the franchisee owner is aware that the store employees are impersonating them, possibly tarnishing their reputation.
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March 2024 by Rick Nunes
Drive thru girl stole my $50 bill cause she was doing the math in her head and made a mistake with my change back. Food was bad for A&W, why do they hire people who don't eat beef? How do they know how's it suppose to taste? Onion rings were horrible and A&W are known for good onion rings. Bad management to hire people like these. Will not return . If I could give zero stars I would.
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March 2024 by Faron Wong
Not the greatest atmosphere but food and service is fast and friendly.
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February 2024 by Simrann Kaur
Extremely slow service. Waited more than 30 mins just in the drive thru and that too when there was just one car.Completely unfair.
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February 2024 by Ming te Chen
Slow service and didn't have the feature menu of piri piri chicken burger.
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February 2024 by Aziz Dhamani
Spicy buddy burger it is spicy n it is aloo Tikka burger ?
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February 2024 by Bobson Wong
I had a sausage egger combo, and the sausage was not good. McDonald's sausage tastes much better. The hash brown was great though, and I found it better than McDonald's. It was ridiculous that there's an automatic 25¢ charge for the paper bag! Seriously, who does that??? They never asked if I wanted a bag either. Had I known, I would have said no. Shame on the obvious money grab!
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January 2024 by Raj Anand
Great sandwichesGreat locationWould visit
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January 2024 by Alyssa Jhong
I didn’t mind having to wait a bit for the food since I did come by quite early in the morning. I ordered a chubby chicken burger. The chicken patty must have been cooked in some old oil or something it tasted of bad/old oil. Too oily and it just ruined the taste of the whole burger. Quite disappointed and wouldn’t come again not worth the cost. Service was fine though, the atmosphere of this location is not great.
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January 2024 by Thomas Marshall
Staff only cared about those in cars regardless of the first come first served rule. Very rude to be over looked.
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January 2024 by Raj Brar
Out of onion rings at 1 O'clock?Come on guys. I'm not asking for a computer chip that ships from China. It's onion rings.
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January 2024 by Aaron
Dear owner of this A&W franchise. Do you not see the number of negative reviews people have left with regards to customer service.There are so many people out there looking for customer service jobs.Please replace the customer attendant .The customer service lady (indian thin lady with a nose ring) is a repulsive person who laughs at customers when their back is turned. And talks to customers with condescension and sarcasm.I took the time to drive out of my way to get food from your franchise.The drive thru was blocked with crates.Instead of addressing and acknowledging greviences, I was treated badly and spoken to in a condescending mannar.The hours of drive thru operation differ from that mentioned on Google and I went out of my way to get food from this A&W franchise.When I requested for the correct hours to be reported to Google.. I got a condescending "sure" with a sarcastic head nod.Extremely bad customer service.
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January 2024 by Maine Coon Zivah Diva
Food was nice, sadly they didn't have Blueberry pies in stock, didn't receive order.When it comes to burgers and quality, A & W and Tex Big Burger, are the only places I trust for quality burgers.
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December 2023 by Steve Smith
Only 2 cars ahead of me, ordered a Poppa cheese and sweet potato fries. Wait 10 minutes. No mayo for my fries. No cheese on my burger. I just popped over quick on my lunch but I'll be back tmrw for my food done properly. For free. Thanks.
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November 2023 by Sandy
I just ordered a poutine few minutes ago girl named guri made this and I was very disappointed to find a pool of salty gravy and soggy fries instead. It was such a waste of money.
