-
January 2025 by Casey Chaulk
I had a groom today with Veronica, she was awesome!!!!
-
November 2024 by Aline Mantuaneli
I must say this place is really helpful to our family! I have a 27 kilos dog that sheds way too much, and therefore, washing her at home is not an option. We come almost every month to use the self-serve dog wash, and it's amazing! It has everything, towels, shampoo, and conditioner! I don't have to worry about bringing anything! And the staff is amazing! So kind and respectful! We are really thankful to have this shop close to home.
-
October 2024 by Mona Y
I wanted to take a moment to share some feedback about my experiences at your store, which I visit almost every week during my dog's walk since my office is nearby.
Firstly, I want to commend your team! The employees are consistently friendly, and their welcoming attitudes make each visit enjoyable. It's clear that they care about their customers, which is why I look forward to stopping by.
However, I've encountered one employee recently who seems to be new and unfortunately has not matched the warmth of the rest of the team. During my three visits where I've seen her (didn’t get her name; long hair, asian, short, slim built), she hasn't greeted me when I enter, doesn't smile, doesn't ask if I need help unlike other employees who never fail to ask, and has not expressed gratitude when I make purchases.
I understand that everyone has their off days and that training a new employee can take time, but I thought it was worth bringing to your attention. I believe a little friendliness can go a long way in keeping customers happy and coming back.
-
October 2024 by Marilyn Griffin
Great dog wash.
-
September 2024 by Aegis Laserandskin
Today I was helped by Elsa and suki, they were so amazing. Biscuit loved going there, he was spoiled by so many treats. He is still a puppy therefore I have been having troubles finding the right size of the harness for him, suki was so great and helpful in finding the correct size while Elsa helped me with distracting biscuit and spoiling him.
Absolutely loved it and highly recommend going there
-
September 2024 by Ishaan Thind
I usually get the best service here but today I got the worst. I come to this location all the time and a different employee than the one I met today always goes above and beyond. Today I walked in and explained that I needed a treat that would last long but not hurt my dogs throat. I also mentioned that the rib bones usually make my dog choke and the male employee came over to help me. It was like he wasn’t listening to me. He kept suggesting what I kept saying I didn’t want. After that another customer walked in and mid sentence he walked away to help them instead and asked the girl working to help me? I said it’s fine since he was no help and she clearly made no effort to try…. Later on I asked her if there was popcorn for dogs because my friend found some at another location and she replied “ uhhhhh might be a Vancouver thing”. She didn’t even bother checking. After that I asked for pricing on a treat and she didn’t even check, she literally guessed the price and I had to remind her to please check. The price was off by $3. After that I asked if she needed my email or phone number for my account and she said “ well there’s not a lot of points anyways when you buy treats”. There was no enthusiasm, customer service or anything. They didn’t help at all. I’m pretty disappointed with my experience here.the person who usually helps me is amazing at his job and I wish I went when he was there because he’s a lot of help.
We also used the washroom there in the past and when we asked if we quickly can and she said there is no washroom in the store. After i said that we’ve used it before, she said the owner said no.
-
August 2024 by Dee Lo
Friendly staffs
Have a section for pet shower
-
August 2024 by Ralph Gallardo
Friendly staff, reasonable prices, good selection.
-
July 2024 by Thomas Darya
Josh helped me out so much!! He’s super sweet and excellent at his job! Give him a raise ASAP!
-
June 2024 by Savannah Sarah Paige
I brought a friend’s dog here today for a wash, and despite not having an appointment, I didn’t have to wait very long! The employees are incredibly friendly and welcoming. Andy loved every employee as well. (especially the two lovely people that gave him treats!)
-
June 2024 by Dave
Bosley's offer a diverse range of pet foods, including premium and specialty diets suitable for different pets and their unique needs. One of the standout features of Bosley's is their emphasis on high-quality, nutritious options, making it a go-to for health-conscious pet owners. The staff at Bosley's are generally knowledgeable and approachable, ready to help customers with recommendations and advice tailored to their pets.
-
June 2024 by Analiese Webb
Nothing but good things to say about this Bosleys’s location! I come in frequently to use the dog was station for my two large breeds, and the employees are always so lovely. I recently brought my in-laws matted Pomeranian in for grooming. Previous groomers would just shave him down completely and lead us to believe this was the only option. Sara took her time (2 hours!) to brush out all of his matted fur and recommended we give his skin a break before fully grooming as his precious shaves had made his skin dry and sensitive. You can tell that she really cares for animals and their well being, we are so thankful for her!
-
May 2024 by Christin Marouf
Great place to wash your dog. Also, dog & cat food and treats are a plenty.
-
May 2024 by Mark McFadyen
I'm a regular senior shopper at this store and have spent hundreds of dollars there.
Yesterday after I had put some products I was about to buy on the counter while i looked for some other stuff I wanted to buy.
Suddenly I had to use the washroom (being a senior this sometimes happens.
I asked to use the washroom and was told to go use the Save On grocery store.
Terrible service.
You've seen the last of me and my money.
-
May 2024 by Erin Edmonds (Erynne)
Great customer service
