Central City Post Office

Post Offices
Hours: Central City Post Office is a convenient location, noted for being in the same mall as the passport office. The staff are described as lovely, professional, knowledgeable, friendly, nice, kind, sweet, and hardworking. They serve with a smile and kindness, providing excellent customer service and handling all concerns for their customers. Many reviewers highly recommend the place and its staff, with one long-term PO Box holder proudly continuing as a customer because of them. Service is generally fast, with lines moved through quickly, though wait times can vary from unbearably long to no wait at all. Some explanations by desk agents can cause confusion, making lines take longer. The staff is commended for checking twice for parcels and keeping them for customers even when they are out of town. A point of frustration is that the location does not accept tapping with bank or credit cards, requiring physical cards or alternative payments. Some find prices, like for a passport photo, a bit pricey. There was also an instance where staff refused to ship an item with an installed battery, contrary to information on the Canada Post website.

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1. Surrey, British Columbia