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February 2024 by rajesh raj
Quick service
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February 2024 by Jab Colvin
Called 2x at 4:33 they were closed when they say they close at 5
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February 2024 by Rohan Furtado
Too much of wait time
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February 2024 by peter baxter
Staff are great. Unfortunately there are never enough tellers. Middle of the day during a weekday place is full with long line ups. Not sure why this is a constant at this branch.
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January 2024 by kulwant Bains
This bank always busy short staff today 30 people in line only two people working on desk ,who is inside cabin they can't help Newton branch always ask for help every time i come here same problem
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December 2023 by Kam B
Horribly slow service and tellers don't have no clue what theyre doing. Long line ups. Simple task will cost you over 40 minutes. Cibc is doing well cutting down employees to save themselves lot of money but don't care about people's time.
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December 2023 by Komalpreet Kaur
Mahindu is really helpful. We were about to withdraw our account from cibc because of poor customer service but they way he helped us out changed our decision. Amazing experience
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December 2023 by Matiullah Khan
They refused to offer me my cash as I was buying a car from a person. Even their manager refused to allow the withdraw of my money (6k) because his point was that his staff was new. As I decided to complain, CIBC headquarter provided me with 5 page report to file which was confusing and time consuming. Better to keep your cash at home then at CIBC
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September 2023 by Nature Calls RAW
Horrible customer service, i came to re-exchange a currency that i picked up before my trip. Now that my trip is done, i wanted to change back to Canadian dollar. The rep told unfortunately i cant change it here . Which is fine. Then i asked her where can i change it ? . She replied back " i dont know off the top of my head but you can look it up" i told her you were a big help ? keep taking my account fees cibc to employ winners like that. Disgusting...
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September 2023 by Estella
Overall super long wait times. I’ve waited 30-40 minutes just for simple tasks like currency exchange or coin deposits. Always a drag
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September 2023 by Harpreet Chahal
Captivated service i have ever got.this bank is quite lucrative for students and render numerous offers to them.........
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September 2023 by Monika Bhatia
Ryan was highly professional and knowledgeable. He provided prompt responses to my queries.
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July 2023 by Grace Wang
Too slow and don't care long lineupRidiculously took me more than half an hour just for simple work
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June 2023 by Afzal Memon
Hi everyoneI hope you all are doing wellYesterday I visited CIBC and there staff is very kind and helping. They treat their customers very nicely and i would like to praise Shalini , Manu and Neha for their amazing customer service because they helped us a lot. I wish all of them success and nice future ahead.Thank you so much for amazing customer serviceKind regards,Afzal
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June 2023 by Sumaiyah
I appreciate Sonia for helping me with last minute requests that I needed done right away. She does not hesitate to assist and provides great customer service. Thank you for that! Quick and easy without any trouble she’s there to help anyone that walks in :)
