Coast Capital - Newton Branch
Credit UnionsHours:
13764 72 Ave, Surrey BC V3W 2P4 Hours
About Coast Capital - Newton Branch
Based on the provided reviews, the Coast Capital Newton Branch receives positive feedback for its customer service. Customers report a willingness to resolve issues, such as crediting back late charges without argument, which they feel deserves high praise. The service is described as having a warm welcome and hospitality. Staff are noted for their ebullience to excel, exceptional capability, finesse of perfection, and pragmatic approach when discussing deals. Loyalty and honesty are highlighted as permeating qualities in the team, who strive to carve a niche for every customer and create a bridge between the bank and its clients. The overall impression is of a good bank with great, knowledgeable, and professional employees who contribute significantly to customer satisfaction. The branch also notes that wait times may be higher than normal and encourages the use of remote banking options.
Most Recent Reviews
November 2023
I came into the branch today to ask if I could be credited back for a late charge which in all honesty was my fault. Without argument they credited me back. I felt this deserved 5 stars ❤️
July 2023
Debit card declined but payment processed. When complained they never tried to solve. Thinking of changing my banking institution. Thanks
May 2023
I came into the branch today to ask if I could be credited back for a late charge which in all honesty was my fault. Without argument they credited me back. I felt this deserved 5 stars ❤️
More Comments(46)
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