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December 2023 by Baldev Chahal
Excellent customer, detailed invoice, work done timely manner and professionally.
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November 2023 by M B
Had the parts I needed which was amazing this is a much older truck. Very impressed. Will be cummin here again! ?
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November 2023 by Harmeet Nijher
Guys don't drink the water of the water dispenser, I saw one of the staff bringing their dog along with them, while she was drinking water her dog was lacking the water taps on the dispenser and she dint bother to stop the dog (like nothing happened)
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October 2023 by Lynn Stewart
Not impressed with this branch. I called so many times with assurances of being called back. Waiting for days before I call them back then being told someone will call you back. Not good customer service. In the end I called the national line. I’m still waiting for someone to call me back, btw.
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August 2023 by Miata SixH
Usually, they have what I need. But be prepared to wait for the parts to be gathered for you.Slow...
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June 2023 by Jatinder Bork
Great place to work and gain experience
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December 2022 by Paul Corby
Very good service and honest people in the service department, thank you for your help Ken Bonson I appreciate everything you did to make things right your a good man and will be back also will highly recommend to friends and family.
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November 2022 by Paul
Very good service and honest people in the service department, thank you for your help Ken Bonson I appreciate everything you did to make things right your a good man and will be back also will highly recommend to friends and family.
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June 2022 by Erik Hunter Vogel
Went in with a working ONAN for full service, returned back to me with an oil leak. Genset was unrepairable and an $11,000 replacement at MY cost was their offer.Thanks anyway. Cullen now does my servicing.
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November 2021 by Frank R.
why did i even have to give them one star they deserve none. took a expensive 9 month old 4d battery back as it failed and tested as dead with a short internally to parts. asked for a replacement battery as per their online guarantee - the rude ignorant parts person said could take up to 2 weeks to test and it replace it any other reputable shop or battery retailer would automatically just replace it without question battery failed on machine start up - lost two hours on large excavator with trucks standing by and then hassle of getting another quality battery to install after removing this piece of junk and then my time on a saturday to take back and then told come back in another two week to get the warranty battery. there was no way i was going to buy another one of these poor quality high priced battery from cummins as the parts guy indicated was my only option. for a big company to waste a persons time with this chintzy policy is beyond believe.
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November 2021 by AMR HALEM
The maintance service staff in this company in Surrey location are dishonest and very rude. They did not respect their clients. The after sale services very disappointing. I had generator for my food truck from their brand and it is not functioning properaly and it is still under warranty. I asked them to solve this issue urgently as this affect my daily business work and lead to loss of money for me and my staff. They did not solve this issue till now. I will continue looking to my right to let the generator working and from tomorrow l will start to complain to the government authority and l will do legal claim aganist this company if the issue will not solved soon.Please for any one read this review l asked don't recommend to you to buy any products from this company and please till for all your friends and relatives about this issue.
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January 2021 by Cody Reece
Awesome place to get parts for your bus.
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September 2020 by PhonedZero
Getting rid of your parts journeyman was the absolute worst decision. The call center has no experienced parts people. The years of knowledge, and expertise are so lacking in the folks who answer the phones currently. No one calls back, if i have an older engine no one has the experience to help. Just the worst customer service experience for an industry that relies on quick assistance, attention to detail, and deep product experience/knowledge. I just called into the call center and the 'rep' that answered with just 'hello', sounded like i just woke him up. As a RSE journeyman myself, its disheartening to see no value in our trade by the largest commercial engine maker in NA.
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December 2010 by Fergus Pawlik
Only the finest of diesel engines are sold here
