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March 2024 by Saggal Singh
In an era where customer service oftenfeels rushed or impersonal, it's refreshing to encounter someone who truly valuescustomer satisfaction and embodies thequalities of an outstanding sales associate. I wholeheartedly recommend “GURPREET SINGH” to anyone looking to make informed decisions about their mobile services. Their professionalism, knowledge, and exceptional customer service skills have earned them my utmost respect and gratitude. Their recommendations were tailored to my usage patterns, highlighting the benefits without pressuring me into unnecessary extras. The process of selecting a plan and activating my new SIM card was seamless, thanks to their meticulous attention to detail and proficiency. Beyond the technical aspects, the sales associate's empathy and willingness to go the extra mile made the entire experience enjoyable. I left the store not only satisfied with my purchase but also with the level of care and respect I received.
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March 2024 by Sukriti Gupta
Simran handled my request very nicely and with great patience. My situations had gotten complicated and it took a few days, but she managed to resolve the issue. Very knowledgeable. I would recommend her to everyone
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February 2024 by Farwa Malik
Very helpful and friendly
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February 2024 by tamana kaur
I walked into the store and explained the whole issue regarding my simcard, and (the staff) she kept sitting in the customer area and was busy in her phone, i guess the staff would look more welcoming if would sit in front of the computer and hear the customers on priority. Very poor customer service, when asked for the name, She refused. And was super egoistic, didn't had any sense of "PLEASE" while dealing with customers. Not polite at all. Her attitude ruined my whole mood. Shame on her
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February 2024 by HARSIMRAN KAUR
she is so nice and help so nicelyand she explained me all plans in detail and patientlyand she is customer friendly
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February 2024 by Lorna Cherry
The sales teech was great. They were busy he was awesome at multitasking and getting people through and explaining things clearly. Really helped me alot as I am a technological dinosaur.
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February 2024 by Sukhjinder Gill
Got my deal from simran today got excellent service from her and was very helpful regarding service’s
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February 2024 by Avneet Boparai
I interacted with an employee named Simran. She was very friendly. She helped me out very well. She is the best fido employee I’ve interacted with.
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February 2024 by sunpreet pannu
She gave me the best deal thay needed for short term. Appreciated.
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February 2024 by Kamaldeep kaur Sekhon
It was my best experience ever in fido today. I don’t have much information about sim cards and deals but Simran helped me alot today. And she’s so sweet and polite towards her customer. I would say shes best employee i ever met.
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February 2024 by Roop Kaur
Gurpreet is really helpful and amazing.
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February 2024 by B Sidhu
Very good service
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February 2024 by Joban Brar
Good personality and service
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February 2024 by SOBHAN SAYED
The customer service is zero out of tenEspecially the girl who works there. She is very disrespectful and rude
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February 2024 by Harkamal Singh
Got good plan for my phone today. Monica helped me choose good plan and she was polite.
