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December 2023 by Mathew Stepputat
Very satisfied with my visit yesterday. Lam was very knowledgeable and explained everything thoroughly. Thank you Lam. I will be back.
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December 2023 by Zhou David
Josh is a young man and with very good service. Boxing Day is also a happy day
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December 2023 by Niusha Nejabat
Josh was very helpful and knowledgeable. He patiently assisted us until we found the best option given our plan.
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December 2023 by Jonie Tee
Great service from Lam!! Informative, smart, and knows how to make you feel special. I signed 3 phone lines and had billing inquiry the following day. Since the store was busy i was in line.. i saw Lam assisting other customers.. i was queued to another agent, but my question was so quick that i don’t think Lam noticed i was assisted already. In his mind, i left due to the volume of people. Well, just before I left the mall, i received a call from Lam asking if he can assist me since he noticed i left the store. I was really impressed with the attentiveness! Thank you Lam. Wish you all the best!!
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December 2023 by MOKSH SHARMA
Really quick and attentive service. Went in for a new iphone and plan. Tu-Ann was great throughout the whole experience. She even helped me save some money on a couple accessories with the phone as well.
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November 2023 by Eleanor Manalac
I usually don’t leave reviews, but I couldn’t resist as our service was excellent! Yes, we waited quite long for our turn but so glad it was Joy that helped us out. She is very knowledgeable with her line of work. Her and Jennifer P made it a breeze for our transaction. Definitely ask for them when you go to Guildford Freedom Mobile ?
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November 2023 by khashi Abdisalam
The best customer service I have ever received from JENNThank you so much and God Bless you and your familyThank you
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October 2023 by Dan G
Went in and spoke to Joy who was amazing. Answered all of our questions (we ended up getting two phones). Explained all the paperwork, opt-ins, and different plan options. Was very knowledgeable about the phones they carried and when new stock might come in. Extremely patient and good at their jobs. The staff here are awesome!
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October 2023 by shivkarndeep kaur
I went this location for buying iPhone 15, everything was good but the lady who was sales agent on that day, she told me that I would not have to pay connection fee because I was freedom customer for a so long but when I came home and reviewed contract receipt, it was showing that I have to pay one time 50$ connection fees along monthly payment. I don’t have any problem with paying this fee but the thing is that why she told me a lie. I agree that I didn’t checked contract copy at that moment but still there should be a transparency between sales agent and customer.
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September 2023 by Christine Palting
Huge shout out to JENN (JP) at GTC! She is knowledgeable, efficient, fast and provided above and beyond customer service. I had less than 30minutes to find a phone that meets a specific criteria, change my plan and needed a ton of questions answered. Jenn accomplished all of that and more in less than 30minutes! She was very thorough, asked the right questions and literally did all the work for me. Her efforts need to be commended!
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September 2023 by Anuk Silva
Great service. Very friendly and supportive staff. Lam was great. They will give you the best deal. I would recommend to anyone!
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August 2023 by Bernard Sheppard
Great deals worth a visit.
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July 2023 by Saxon Andrews
Stores ok but doesn't have a lot of selection of merchandise.
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May 2023 by Samantha G
JP is the absolute BEST! Making sure we could take advantage of every sale possible and answering all our silly questions along the way. Hands down best service I've had from Freedom!
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May 2023 by Cassandra R
I had a really great experience with JP. Very helpful and knowledgeable, I will be going back again!