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February 2024 by Tanisha Brown
Worse place to shop! No blessing here….. the owner is the devil own self…. Her behaviour for an adult is despicable!!!! Your attitude will SOON put you out of business! DISGUSTING ?
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February 2024 by helina hagos
The lady open and close the store whenever, don’t believe the business hour on google. she has good hair products and wigs but customer service is zero, very rude, disrespectful, she rushes you to pay when you are not ready. What’s funny is there is a tip option when you are ready to pay and I am like this lady has no Shame. In general I don’t recommend it at all.
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February 2024 by Madison A Morris
Prices used to be bettered but inflation has gotten to everyone I guess. Still my favourite place to buy hair in the lower mainland. Just make sure you go in knowing what you want ?
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January 2024 by Angelica roldan
Wish I could vote ZERO stars because I just experienced a very negative trip to this establishment.Discriminating racist establishment.It was probably the most UNCOMFORTABLE experience experience I’ve ever experienced but I have a feeling the reason was because they are racist towards anybody who isn’t a part of the black community (so anybody who is Asian, brown, white, Latino ANYBODY who is not black)Treating customers who aren’t black like they are stupid and giving unnecessary attitude just because “I didn’t know anything” about their products and the difference OTHER THAN the prices is mind boggling.I’m not the type to do reviews but this is unacceptable.I mentioned this to another friend and she told me she got the same experience so this is 100% true because they are racist to anybody else who isn’t black.I am so disgusted I couldn’t fathom thinking about giving my money to such a rude establishment.Go to African Superstore on Whalley instead. They do not discriminate & they educate everyone instead of being condescending and rude.
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January 2024 by SarahWright SarahWright
Your wig caused black spots on my forehead & a scar around my eyebrows ?I wore the wig in 2018 & 2024 is two away & those black spots & scars haven’t gone away yet. You guys are really unprofessional, you’re rude for no reason, one time there was a fighting when I came to your store. I stopped buying anything from you ??. I’m not wasting my hard earned money on your dangerous products & rude behaviours. I have multiple disabilities, the last thing I want is to go to a store that damages your health further, the owners being rude & people fighting causing unsafe environment??
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October 2023 by Youlanda Watson
Yay for Shea butter and African black soap!! ?
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October 2023 by Princess L.
Both the owner and her assistants are just the worse. Absolutely, no customer service and just gives attitude for no reason just because I refuse to put my bags on the dirty floor and prefers to hold them. I have been tolerating her bitchyness for years but my last experience was the last straw. I will NEVER EVER shop there again! I Will spend my money at other stores where people are nice, appreciative and welcoming.
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October 2023 by diana agaba
Please UPDATE your website!!! It is frustratingly a wastage time and gas to find the store closed.
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September 2023 by Ingrid G
Best variety of hair products and extensions but worst service. The owner is super rude but hey who cares? If you know what you want that works fine but if you need advice and counseling please choose another store.
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June 2023 by Tee Pee
Got 22 inch clips at a good price and good quality the lady was very beautiful sweet and fast. Will be returning
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May 2023 by Sheneh Bryan
I usually never even write reviews but I feel obligated to warn people. If I could give this store 0 stars 10x I would . The store owner is absolutely horrible!. Not one ounce of customer service skills does she have at all just rude . I will never in my life go back! I’ve been to all the african hair stores in Surrey and by far she is the WORST her google reviews reflect the person she truly is . It’s ridiculous to think that one would ever think they can ever be successful and not even care or even know how to effectively communicate with their customers . This lady needs serious help and training.
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March 2023 by Nesta Kichamu
Why does it say it’s open on Sundays google until you go all the way there just to see that it’s closes. Such a waste of time.
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December 2022 by Bonnie Doucet
Amy is very experienced in hair oils makeup ect..she runs this shop alone with a large amount of customers..it's hard but she makes it look easy..she's a great all around person I've been going there for yrs..she's a breath of fresh air.
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December 2022 by Frenchiee Dz
She's the best and any way I would rates more then 5 stars
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October 2022 by Brandee M.
Amy is always willing to help. They have the best selection of hair,hair products, skin and scalp products. I've been shopping here for well over 10 years and have never had a bad experience. Great hair quality, wigs. braiding hair and more. I will continue to shop here.
