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November 2025 by Aiswarya Ramdas
Amazing experience! The examiner made me feel at ease during the road test and provided clear guidance afterward on where I could improve. The whole process was smooth and well-managed.
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November 2025 by Hasan siddiqui
Rude staff have one mistake and they’ll fail ya don’t bother doing your test here
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October 2025 by Amber W
The front desk receptionist was extremely rude.
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October 2025 by Ahmed Hussein
Not recommended at all, they keep you waiting for hours with no update or support class 4 walking
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October 2025 by Jusife Jordan
Don’t go there for Class 4 road test, no staff and poor management. Totally unprofessional!
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October 2025 by janah# جنة
Bad location for walking class 4 don't west your time 4 times waiting for 8 hours
No staff available there
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October 2025 by Shaifali Mittal
I had my driving test at ICBC Claim Center and my experience was very disappointing. A lady came to take my test, her initials were DK. She was unprofessional and overly aggressive in her approach, especially when taking control of my vehicle during the driving test. She should not be taking driving test, if she does not trust the person who is driving the Vehicle.
Instead of providing clear guidance or constructive feedback, she seemed focused on nitpicking minor and unnecessary details, which made the experience unnecessarily stressful.
During the driving test, she directed me to change lanes even though the traffic was stationary at a red light and on a solid white line. I found this request unusual and potentially unsafe given the conditions.
At one point, as I was about to stop at a red light, she abruptly pressed the brake, claiming that I was not going to stop. This reaction felt unnecessary and overly forceful, especially considering I had already intended to come to a full stop.
It raised a concern — if the vehicle had not been equipped with dual controls, such as an extra brake and accelerator, would it be possible for her to take over the control?
Driving assessments should be conducted in a calm and respectful manner, allowing candidates to demonstrate their skills without feeling intimidated. I hope ICBC takes this feedback seriously and ensures that supervisors maintain professionalism and composure during all road tests.
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October 2025 by Piya Patel
I had a very good experience during my road test. The examiner intial with MP his name is may be Marshil was calm,clear with instructions, and really encouraged me to to do my best.Thank you!!
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October 2025 by arslan baghdad
Even though I failed the test, the staff were great at doing their jobs. ☺️
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October 2025 by Jaspreet Brar
I had my road test with ML, and he was an amazing examiner! He was very patient, gave clear directions, and helped me feel calm even though I was really stressed. I truly appreciate how kind and professional he was. Thank You very much.
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October 2025 by JASVINDER SINGH NIWARSI
I had my Class 4 Restricted road test at Surrey ICBC, and my examiner ALI was extremely professional, calm, and respectful. He gave clear instructions and maintained a positive attitude throughout the test, which really helped me stay relaxed and confident. It was a smooth, fair, and well-organized experience — thank you to my examiner for making it so comfortable.
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September 2025 by Jaspreet Kaur
I had a very disappointing experience during my driving test with Instructor Willy. He failed me without providing a clear or valid reason. What was especially frustrating is that he exited the car before even informing me of his decision to fail me. When I asked for clarification, he couldn’t give a proper explanation.
Throughout the test, he seemed confused and even gave contradictory directions—for example, at one point he said “turn right,” then quickly corrected himself saying “sorry, left turn.” This created unnecessary confusion and made it difficult to perform confidently.
I believe this kind of instruction is unfair and makes it extremely hard for test-takers to succeed, even when they are driving safely and following the rules. I kindly request that you review this incident and consider assigning more professional and clear-headed instructors so that candidates can have a fair chance at passing their test.
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September 2025 by Anil Suman
Today is mine road test my instructor name is savvy she's really a nice instructor and give all instructions clearly and conversation with me friendly she is really a nice instructor i am very thankful
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September 2025 by Sukhman Sandhu
I had my road test yesterday with an instructor saffy. I had an amazing experience with her as she was very respectful, kind and clear with her instructions. Thankyou to such a nice instructor .
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August 2025 by mandeep chhina
I had a very good experience at ICBC during my road test. My examiner, Wally, was calm, respectful, He gave clear instructions and was very professional throughout the test. I really appreciated
. I’m happy to say I passed, thanx to Mr wally
