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January 2024 by Tyler Bond
We missed ordering a Rx renewal and needed it in an hour. Ben was amazing helping us out as they were out of stock however the service was beyond expectations as we were able to get our refill at another location all facilitated by Ben. Excellent customer service!!!
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January 2024 by R Jane
I have shopped and obtained pharmacy and photo services at this location for over 30 years. Staff including are almost always pleasant and helpful - especially cashiers.
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January 2024 by Sara Carlyle
Gurinder B in insurance is absolutely fantastic. She helped us with a precarious situation getting our personalized plate. She was very friendly and had all the answers, even though she didn’t know everything she called to make sure. I appreciate that level of customer service. She made it easier for us. Icbc should also thank her for making their system make sense (so much bureaucracy).
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January 2024 by Clara Leigh-Wong
Magdalen at the photo desk.Thanks for playing along and delivering our elf photos. My daughter was so happy!!!
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January 2024 by Natalie Egger
Terrible place for prescriptions. They are rude and don’t check their faxes. You’ll wait days for a call despite going in or call to check.
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November 2023 by Kate Butchard
Disappointing service at the photography counter. The young woman helped everyone in line behind a black customer with no explanation. Turned her back to us and took her time helping others. We waited more than 10 minutes without being served, told to wait off to the side for no apparent reason, then we just left. Totally inappropriate. We will take our business elsewhere. It really put a damper on our evening.
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September 2023 by YC
Took a passport photo here. The best so far. Clear and high quality image. They even provide a digital copy. All for $24. Great service too. Highly recommend this place for passport photos
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September 2023 by jieyuan liang
I would like to provide feedback regarding my recent experience at the London Drugs Photo Department, specifically concerning the service I received from Gurleen. Unfortunately, my experience was far from satisfactory, and I believe it's essential to bring these concerns to your attention.Upon my visit to the photo department, I was met with an exceptionally rude and unprofessional attitude from Gurleen. She did not greet me or even offer a basic "hello." It was evident that she lacked patience and displayed a dismissive demeanor throughout our interaction.During the photo shoot, Gurleen provided no guidance or assistance whatsoever. My head was positioned awkwardly, and my hair was covering my eyebrows, but she made no effort to correct these issues or inform me of them. When I politely requested a reshoot, Gurleen responded with a highly impatient tone. Her attitude was both surprising and disappointing.Furthermore, maybe my mouth slightly open, she replied rudely, stating that she did not want to see my teeth. I was taken aback by her abrupt and impolite response. When I pretended not to hear her clearly, she repeated herself three times, each time with the same impolite tone, stating, "I don't want to see your teeth."Approximately an hour later, when I returned to collect my photos, Gurleen still did not extend a greeting. She simply placed the photos on the counter and remained silent. Her consistently unfriendly and unhelpful demeanor was truly shocking.I believe it is essential to address these issues promptly, as Gurleen's behavior falls far short of the professional standards one should expect in a customer service role. I hope that this feedback will be taken seriously, and appropriate actions will be taken to ensure that other customers do not have to endure such a disappointing experience.
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September 2023 by Jason
At least show some courtesy at customer service…. Called in and was curt. Electronics put me on instant hold!
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August 2023 by Darren Opsahl
Store always closes before 10 PM. Showed up again tonight for a last minute purchase at 9:55 and the doors were locked.
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July 2023 by Dora Huang
We got passport photos here recently, very efficient and professional service.
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June 2023 by Jessica Dhaliwal
More security cameras are needed around here due to toxic masculine characters that drive thru the parking lot without appropriately yielding to pedestrians
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May 2023 by Jennifer Mackillican
If you are going for the photo department, go elsewhere. It took over 45 min, with 2 young children, to get passport photos and the store was empty. Additionally, when I got home and looked at the photos I realized they only gave me 2 of the 3 photos I paid for. I had to drive back (with a toddler in the backseat having a meltdown by now) to the store to wait and pick up my last photo. I never write reviews but this was an exceptionally terrible experience. Go elsewhere to get passport photos.
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February 2023 by Ashley Nicholls
I come here regularly to use their insurance services because of Manpreets service she is quick, reliable and efficient. I would suggest this location cause of her amazing service. I will be back .
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December 2022 by Shaun Weatherby
I had Horrible service i had a dispute with the price of melatonin 17 dollars for 1 small bottle when there was a sticker that said 12 dollars when i complained to the manager and said there was a sticker his worker removed the sticker because i saw it in his shirt pocket he didn't believe me and backed his staff up i would never walk in there again after the way i was treated im someone who has special needs and the manager got mad at me because I was having trouble with my wordsso thanks alot
