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November 2023 by Stephanie Ma
The employees at this store are always so friendly and helpful. They help my son pick out bath bombs and are very patient with him about it. They answer any questions I have and seem to be very knowledgeable about their products.
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November 2023 by Jennifer Bandura
The staff are amazing, friendly and care about customer service!
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October 2023 by arshpreet dhillon
Sidney was really nice and patient while helping me today. She’s knowledgeable, helping and masters her job. Great experience ?
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September 2023 by Eduardo Santos
This has to be one of my favorite Lush locations. It's very spacious allowing opportunity to browse without feeling rushed or cramped and irrationally making purchasing decisions. The staff is very attentive but also respectful if need time to shop alone. Their store layout leads in a way that makes sense from start to finish. Lush Cosmetics itself provides quality products so this review is more concerning the location.
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September 2023 by Michelle Hanley
Wow, just had the best time at Lush Cosmetics! Huge shoutout to the manager – she's an absolute rockstar. Helped me find the perfect skincare goodies. The vibe in the store is so chill, and everyone's mega friendly. Thanks a bunch to the manager and the whole Lush crew – you folks rock!
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September 2023 by Irfa Paul
Their bath-bombs are worth a trip to Guilford mall every weekend. Their shop smells amazing!!I am looking forward to trying their cosmetics next ...
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August 2023 by Maryam AlJbeuri
Krishma has been a delight. Extremely kind and patient, funny and we left the store with products and smiles on our faces! Thank you Krishma!
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August 2023 by Sally Alhamdan
We went in today and Krishma was wonderful. She was extremely kind and helpful, she took her time to explain the products and was extremely patient and welcoming. She helped me for over an hour and was persistent to ensure I left the store happy. I am now a loyal customer to this location only thanks to her. Great job to her!
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August 2023 by Natasha C
Came in today with my daughter! Hailey is amazeballs. Great customer service. Friendly. Offered to demo a product to show me how to properly use it. Left very happy & a happy kiddo with her unicorn poop ?
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August 2023 by ekhlas123 ekhlas123
Krishma was wonderfully kind and helpful with us. She helped us and ensured we were satisfied. She has amazing customer service skills. Thank you Krishma!
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July 2023 by Rose J
I have long been a fan of lush, but today I had a positive experience that really made my day, thank you for bringing a special joy to my day, I don't even have words for how badly I needed and appreciated the human experience I received. This particular lovely lady even gave me a little birthday present, which was so far from expected but it was the sweetest gesture that I will remember for a very long time.
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June 2023 by Joel Bain
Have had two very positive experiences here. Most recently, the woman helping me took lots of time to explain the different options for products for an at-home spa experience without being pushy at all, nor did she make me feel dumb with any of the questions I asked, which was a relief. Would definitely come again for any natural bath products needed
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June 2023 by Marie Therese
Stopped by to get a gift for someone and had a really great experience. The manager was really accommodating and sweet. She gave the perfect recommendations. I’ll definitely come back!
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April 2023 by Marlene Nagy
Went in to get the Luigi shower gel, but after being greeted and then being approached with very aggressive sales talk and then a roll of the eyes of the sales associate when i said i was just looking and worked at Lush long time ago, I decided it wasn't worth buying and left the store. I understand that there is targets to hit, but that is no way to act to a customer. Don't need to be aggressive and be right on someone when they walk in the door.
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March 2023 by carmen molina
i didn’t grab the name of the person who was ringing through my girlfriend and i, but they were just the sweetest. they complimented our outfits as soon as we entered the store and then gave us 2 shower jelly samples and a lavender soap. they were absolutely incredible with just the warmest heart by the way they spoke. they made our experience just so wonderful. thank you lush!!!!!✨???️?
