-
January 2026 by Amritpal Singh
Very disappointed with Marks customer service. The staff member I dealt with was rude and unprofessional, showing no interest in helping. On top of that, the return policy was handled poorly and not explained properly, which made the situation even more frustrating. Customers should be treated with respect, especially when dealing with returns. This experience has left a very negative impression.
-
August 2024 by John Benedek
Smaller store with fewer items most Mark's carry. Lots of parking. I probably won't return, but if they have what you need?
-
August 2024 by Harry Van Beest
When you walk up to pay and the clerk is in mid gaping yawn showing her tonsils to all, you know it's your last visit to that store.
Customer service non existent.
-
July 2024 by ishpreet kour
Legit poor service by manager today . We had coupon that we wanted to redeem but manager wanted us to print it for them . In digital era who the heck is supposed to print ! I travelled 1 hr to get the coupon redeemed but wasn’t helped .
-
July 2024 by Ranjini Narain
I went in there to look for ladies boots very polite with a smile on my face. There was a sales person name Kirsten she pointed me in the direction quite rude I was there no assistance found a pair myself bought it and left. Worst customer service ever.
-
April 2024 by Lisa Georgas
Bought nice and light steel toe boots
-
February 2024 by Carey Vandenberg
Went here to look for a few things, but both my wife and I needed to use a washroom. The washer was out of order and there was no washroom to use so we left
-
February 2024 by Sushil Gareja
Good place Quality stuff for clothing and shoes Overall staff helpful
-
January 2024 by Harjot Singh
Very rude staff. The person on front desk is rude and show blocking behaviour.
-
January 2024 by Jilphy pulickal
Very bad customer service.
-
January 2024 by Madhawa Ekanayake
I found the atmosphere very welcoming however Sanjana, the front desk/cashier person I talked to was very rude and reluctant to help me collect my pick up order. I literally felt that she hated to speak to the customers and she clearly had an attitude.I was a good customer of Marks ever since I came to the country unfortunately the way she treated me made me think of whether I should go there anymore or not. There are plenty of other places and online websites to purchase the exact same items. It's high time for Marks to take a good look at their hiring process for store positions.
-
December 2023 by Sunny Pawar
I was looking for work boots and couldn’t find my size , so I got an employee to check. It showed 1 on hand. I asked her if she could find it . Which then her mood shifted and she began to tell me to move out the way and that they don’t have it. After 2-3 minutes she said she looked everywhere , it’s sold.I didn’t believe her and looked myself and eventually found them. Went up to her face and told her and her reaction was like wow you have good eyes. Lady maybe you should get your eyes checked, and get that attitude checked too.
-
December 2023 by Jas Bhullar
Awesome customer service by Alisha
-
December 2023 by Kevin Hannah
Smaller more intimate store
-
December 2023 by Anuar Salum
Absolutely everything you need to buy work clothes and footwear, they have everything from the best brands to very affordable things for the price, highly recommended.
