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February 2024 by A R
Brother ILHAM and his team will take care of your car and are highly recommended!
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January 2024 by Sue Summers
I have been going to Mastercare Automotive for yearsIlham is so knowledgeable and has a great team..My 2000 Dodge Dakota R/T truck is stillPurring.Thank-you
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January 2024 by Sensei W
I would recommend Ilham and his team without hesiation to anyone who's looking for an honest / experienced auto shop. what a rare find and I wish I had known this place earlier. Ilham is a straightshooter, his transparency wrt the repair work gave me confidence and his price was fair. more importantly, the work was done right and he showed he cared about my truck from the second I walked in. thank you Ilham!
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January 2024 by Matt
Will definitely be returning to Mastercare and recommending to everyone. Ilham and his team sure know their way around a vehicle. They are honest and trustworthy and prioritize timeliness. Mastercare is one of the only mechanic shops in the area open on Saturdays and their prices are unbeatable. Recently was in the area, to buy a used 2003 Volkswagen GTI, and Mastercare made the inspecting and changing of parts on the vehicle look effortless, finishing numerous repairs within the same day. Thanks so much Mastercare!
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January 2024 by C. Ducharme
Ilham and his crew at Mastercare in South Surrey have been looking after my automotive needs for over a decade and I have always had the absolute best experiences with this shop. Honest, fair and on time. I highly recommend Mastercare Automotive
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December 2023 by Kristine R.
I’m very impressed! It seems to be very honest, quick and efficient service with fair prices! Everything is being explained and everybody is very friendly! I will have to go back to have my suspension sorted and I feel much better about it now that I’ve met the team and feel taken care of. Would definitely recommend!
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November 2023 by Trevor K
Good prices, very honest. Explains everything so anyone can understand. Full service on all vehicles. Shows all parts removed that were replaced.I have been there twice and will be going back again soon.
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November 2023 by Larissa Smith
Thanks for doing such a great job with my breaks, It's nice to have a local mechanic I trust! I like that you showed me the condition my breaths and gave me options based on budget.
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November 2023 by Therese Mc
This incredible group of guys give the best service and prices bar none! I was in quite a bind with feral kittens in my car and they bent over backwards to get me back on the road super fast! They have been, and will continue to be my go to for their excellent customer service and mechanical fixes! Highly recommended!
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July 2023 by Adrian M
Called the shop and was told to bring it in on Thursday morning. Brought the vehicle in and was told they would call when they had a look. Thursday came and went with no call. I called for an update on Friday and was told someone would call me back in 30 minutes. No call. I called again and was told it was my alternator and they were looking for one for me. I called again on Saturday and spoke to an employee who said he wasn't sure what was happening with the vehicle but he'd have the shop owner call me as soon as he got in later that day. No call. Finally came in on Monday to see what wad up and was told they couldn’t find an alternator which is ridiculous. I finally had to have my vehicle towed to another garage as nothing was happening with it at this shop. I had heard good reviews about this shop but after being told I would be contacted three different times and not hearing from them once I can't recommend them for service.Update - heard from other garage that my alternator is fine and I just needed my serpentine belt and a tensioner replaced. So whoever’s running Mastercare is dishonest and terrible customer service. Highly recommend not entrusting your vehicle with this place…
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July 2023 by Sharmella Mudliar-Reddiyar
I was having problems with my car and had taken it to 3 different mechanics but still couldn't fix the problem then a friend recommended me to Mastercare Automotive and never had any problems since and they did it cheaper than the other mechanics,very nice and respectful, I trust them with my car
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July 2023 by Adrian M.
Called the shop and was told to bring it in on Thursday morning. Brought the vehicle in and was told they would call when they had a look. Thursday cane and went with no call. I called for an update on Friday and was told someone would call me back in 30 minutes. No call. I called again on Saturday and spoke to an employee who said he wasn't sure what was happening with the vehicle but he'd have the shop owner call me as soon as he got in later that day. No call. Finally had to have my vehicle towed to another shop as nothing was happening with it at this shop. I had heard good reviews about this shop but after being told I would be contacted three different times and not hearing from them once I can't recommend them for service.
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July 2023 by Azy Alforque
1 star for awful customer service from front desk. I do give credits for the workers who do the labor in the shop. If you decide to go here for 'cheaper' service, be prepared for some bad no-name mechanic shop experience.
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June 2023 by Lorraine Harry
Very friendly with fast and excellent service.Service: Auto engine diagnostic
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June 2023 by CeeEs4
Fantastic customer service. car broke down on sunday night, husband called early monday morning and they were able to fit us in, get the car done quick and at a more than fair price. will recommend this shop to anyone looking for repairs. Thanks again!
