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February 2024 by Jaswinder Singh
Good price, make sure to negotiate for better deal. Good customer service experience.
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October 2023 by Panopticon Perspective
Amazing service, very knowledgeable and helpful staff. Much thanks to Vanish. Great competitive pricing as well
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September 2023 by Amanda Lynn
STAY AWAY!!!!Delivery drivers were rough with my washer/dryer, broke a piece off, damaged and put grease marks all over my newly painted walls, and heavily damaged my new carpets with large stains. The company downplayed the damage, and only offered to send a house cleaner to vacuum! No partial refund to cover damages and refusal to send a professional carpet cleaning company. This company thinks it's ok to vandalize your home and not take accountability! Therefore I'm making it known to the public BUYER BEWARE!!!!! SHOP ELSEWHERE!!!
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September 2023 by Private User
Stay away from this horrible company! They don't care about damaging the appliances or your home during delivery! No rectification. So I'm warning everyone!
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September 2023 by Private User
Stay away from this horrible company! They don't care about damaging the appliances or your home during delivery! No rectification. So I'm warning everyone!
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August 2023 by Shikhar Bathla
Got a fridge 2 months before. Top notch service. Wonderful experience.
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August 2023 by Ratings Tower
Don't buy anything from here, they resell old garbage, and they don't tell the customer the truth upfront. They sell warranty and they don't even replace the product or even fix it. Don't buy anything here and stay away from the warranty. Go shop at big box retailers for your home appliances needs.
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August 2023 by Luciana Perlini
Excellent customer service! Our oven was delivered the next day. Definitely shopping here again!
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July 2023 by Sarb Hayer
Bought a washer dryer launders tower, fridge, stove, microwave, and dishwasher. Rupinder was amazing in helping us select the appliances with his honesty and expertise. Delivery was on time. Highly recommend go see Rupinder for all your household appliance needs.
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July 2023 by Kandy Roga
Vansh was outstanding. He was knowledgeable and answered all of our questions and concerns. I really felt he is trustworthy.Thank you VanshKandy RogaCoquitlam
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April 2023 by Fahad Basar
I purchased a stove on March 02nd, however I have had two failure of actuator switch.In both cases, this store did honour the warranty, however it took a lot of calls to get the warranty service.While they sell scratched, dented and LG repaied applianced, but the sales are final, so if you end up with the failed product like I did you will have no recourse.While I reckon that product failure is not the fault of the store as they are not the manufacturer.But If you are buying for personal use, I would suggest that you purchase additional warranty for your product.First picture is of an issue that happen one week after I purchased the stove. and the second picture is of the problem that just got fixed today.
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March 2023 by Dane Collison
My washer/dryer died and I did a lower mainland-wide search for a good price on a new unit and found the best deal at New Country Appliances. I dealt with Vansh and he was really accommodating with my requests for purchase, instal and removal of my old appliance. Would definitely recommend.
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February 2023 by Richard Heart
New Country Appliances prices are the same or better than their competitors, but what sets them apart is their service, which went above and beyond any expectation I had. They truly care about the customer. And their care didn’t end once the sale was made.I couldn’t recommend New Country Appliances more highly. It was a lovely experience from the beginning to, to the delivery, to the happy end.
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February 2023 by Jackie B.
I purchased three new appliances and am very pleased with the final results. Vansh and Anu went the extra mile to see that I was . Vansh is very personable and knowledgeable and makes the buying experience great. The two young men who delivered were fabulous and took great care. Thanks New Country I will be back .
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February 2023 by Victor faiz
Very disappointed by the owner ego and selfishness, gladly this time, I realized to stay away at the time of purchase she was super rude imagine if you ask for warranties service what how they would be, since 3 years was dealt no more, and soon someday with such behaviour this business will go away and then they will realize, their behaviour and ego selfishness. Buy garbage appliances but don’t go here stay away mind your business stay back.
