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February 2024 by Ricky Shera
The sales department was great but the service department, I had the worst experience ever. Tried to rip me off not even once but every time. My mistake, I towed my F150 without the quote and was quoted $2500 to repair one brake caliper. Towed away to another place, I paid less than half the price even when the other repair shop bought the parts from the same dealer. TOTAL RIP OFF SINCE THEY KNEW MY TRUCK WASN'T DRIVABLE AND I WONT TOW AGAIN TO ANOTHER PLACE. I had small issues before about the screen not working and I waited 3 years to be fixed and yet I had to use my extended warranty since they failed to document every time I serviced. On top of that, I had to pay the deductible on my insurance to fix Ford's problem. This dealership is a total scam. Ready to rip off after they sell you your car.
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February 2024 by kurtis Hartwell
Have purchased vehicles and had repairs done through their shop. Great mechanics and knowledgable service advisors. Would recomend for any servicing on Ford vehicles
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February 2024 by Trina Bains
Staff was really good and they listen to my problem
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January 2024 by Asha Parmar
Amazing dealership service department. Friendly all around
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January 2024 by Linda Zimmer
Great service, prompt and friendly
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January 2024 by Oscar Hurtado
The correct people delivering the best customer service. Tidy offices, and reliable technical service. An excellent experience.
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January 2024 by An Mi
Had a great experience purchasing a brand new 2024 Ford Edge at my local dealership, Ocean Park Ford. The sales person assisting me with my purchase, Samir, was outstanding. He was patient, let me take my time and made me feel like he had my best interest at heart and was not just after his next sale. Thanks Samir, for basically let me test drive almost every vehicle type in the lot, it made finding the right vehicle for me a breeze. Also appreciated the large selection in new and used vehicles at Ocean Park Ford. Truly a great place to look for your next vehicle and all around a great experience.
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January 2024 by Eric Swantje
On time and on budget. Nathan was a great service advisor with good communication skills. Waaaaay better experience than Titanium Ford. The only reason this isn't a 5 star review is that I was assured my truck had been washed, but it was still dirty.
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January 2024 by Keri Earnshaw
Back twice for O2 sensors, then a headlight bulb. Glad the sensors were on warranty, BUT, when I called about the headlight, it took 5 calls just to order a bulb!Luckily I went next door to have it put in as Ford would have charged me double.Will never go back. Only warranty covered stuff. Poor service. Way too expensive.
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January 2024 by TheInternalwisdom
Worst service .. no service at all actually, they keeped my car for days TO DO A warany repair and a recall and did nothing and then will said to come try my luck next time, and that happened 4 times in a row. Each time, I had to arrange to drop off and pick up my truck.. what review rating would you give if that happened to you?
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December 2023 by Indy Hundal
Shop is quick and professional
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December 2023 by William Hayward
Great shop, I feel I have good value for my dollars
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December 2023 by Jessie Sidhu
Worst service ever! Windshield replaces left garbage all over car and oil stains on ceiling on new Ford MachE...then next time they promised courtesy car then call day before booking and said nothing available. This was one month after initial booking.
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December 2023 by Ajai Singh Kahlon
Thank you Samir !!
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December 2023 by Mike Zhang
I drive my transit to this store for first time maintenance. I stand at the front, wait somebody can reach me. For 10 minutes, nobody contacted me. That’s pretty bad feeling.
