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January 2024 by Alex Beach
Great little pet store
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January 2024 by munnhee
The stuff is good, but don’t use their delivery service, as there are loopholes in the process. The recipient's information is only affixed to the carton with a small sticky note, and the delivery staff always presses the recipient's information underneath, making it impossible to see the recipient's information in an obvious position. Because of lack of rigor, I got the wrong thing more than once. And customer service does not think they need to be held responsible for lax delivery services. So for the one-star delivery, I thought I was using them for my friend's sake, but I won't choose them again in the future.
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November 2023 by Chelsea Leblanc
Great staff, very friendly, trendy pet furnishings and supplys you won't find at pet smart
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April 2023 by mya Hamalock
The staff I talked to was amazingly sweet and kind and we had a great conversation, she recommended things for my elderly dog which she has found worked for her animals, which I truly appreciate. They have a very nice selection of animal foods, either raw or dry, and toppers that you can’t find at many other stores in the area. They also do delivery which is really cool! Hope everything goes well for the owners in the future. Highly recommend this business for cat and dog food/treats.
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January 2023 by wawa v
I ordered many things through WeChat, the customer service was great. The prices were relatively lower than other stores, they also had many promotions on the holidays.
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January 2023 by Alina S
I usually order pet foods in Orico Pet Supply. The employees are nice and knowledgeable.
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January 2023 by weini zheng
Excellent customer service! Nd good quality products!
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October 2022 by Yvonne Liu
Very Nice Store！My cat was having a stomach issue, the lady here helped me with 100% patience. Very professional and well-trained??
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September 2022 by Les Levy
Lovely Store and Amazing Service . She helped me pick out the right Crate for my New Pom.. Strupi ?Thanks ?.. Look forward to meeting Latte ? ?
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September 2021 by Simon Luke
They have the cutest little things for your cats and dogs. Kitty backpacks, cactus scratch posts.. Things you can't find in usual pet stores. Of course they have the usual food etc but this store is a gem! And yes very friendly staff!
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September 2021 by Dave
So glad I found this place, I live in Surrey and had to drive to Coquitlam to get my cat food (Ziwi Peak). Found out this place has all these cans in stock. Very good customer service and good stock on lots of products. Highly recommended!!!!
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September 2021 by Alice Zhu
The sales team has super helpful, and they are really knowledgeable about raw feeding. Definitely will recommend to other pet friends. They also offer a lower price tag for a lot of items :)
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September 2021 by Leo Poon
Fantastic Pet store, the staff is knowledgeable, friendly, and welcoming!I came with my friend to pick up some pet food, and were not sure which product is the better fit for the cat, and whether some toys are adequate for the kitty as well.So we went up and asked!the staff patiently walked us through the different type of cat food and toys, and asked us 5~7 questions to understand what may be the better fit! (instead of just hard selling)appreciate the staff time and will definitely come back again!
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September 2021 by Roxanne Chopty
Yesterday was my first time at this shop!! AMAZING!!! I finally found a LEFT HANDED de-shedding comb. It was so strong and durable, My Matty's matts are gone. I am amazed of the quality of products this store has and the kind and knowledgable staff (owner?) the young lady had. I felt welcomed the minute I walked in the place. This is the shop to go to if you care about your pets. Not like those big box pet supply companies in town that are selling dangerous goods. This store in a delight and a gem to visit!!!1
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September 2021 by s B
Extremely happy with my purchase from this store!! I was trying to buy a cat bed that was sold out of anywhere to buy it in Canada and get it shipped to my house. I found it at Orico and even though it wasn't in stock they went out of their way to get it into the store for me very quickly.Customer service is very nice and gets back to you right away. Highly reccomend supporting this store for your pet needs. I will be recommending friends to look into the store and will be coming back!
