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January 2024 by V Money
Always happy with their service and friendliness when I have taken my bird in for his nail trim. Thank you!
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January 2024 by Melissa B
The staff is always friendly, they almost always have the pet food I'm looking for. The prices are average. It's a convenient place to buy my pets food.
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December 2023 by Chrissy Leclair
Happy to help, informative and down to earth.
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December 2023 by Audrey Langille
They knew everything about the questions we had
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December 2023 by Kevin Wilson
Long time customer johnathon and staff are awesome
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November 2023 by Ka Zushi
Have been visiting this store for over 13 years. Always have had a great experience. Staff is very knowledgeable and helpful and the owner will take the time to explain products. Highly recommended for pet owners.
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November 2023 by Darlene Allen
Very knowledgeable staff friendly service and good selection and very clean
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August 2023 by Niki Schnurr
My partner has been bringing in his senior dog to this place for grooming for at least 4 years. I called to book a grooming appt and they couldn’t find his account. Apparently my partner’s name and phone number aren’t in their system. So, I drove to bring my partner’s dog and my dog to get nails trimmed and to make appt for grooming. The tall person who wears nail polish was more obstreperous than helpful, telling me they wouldn’t be able to take any new dogs, then after asking for separate appts was able to book us for a month away. I was annoyed because I was made to feel as if I was mistaken about my partner bringing his dog here and seemed to be such a great difficulty to schedule grooming. Then the nail clip woman came out frantic saying my dog peed, pooed everywhere and tried to attack her - this has never happened with my dog before that I am aware of. I believe the woman stressed my dog out and that is why he may have freaked out. I’m happy to never come to this shop again. Not recommended.
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July 2023 by Siena Locher-Lo
Ran in 5 minutes before closing and received the friendliest and most helpful service I'd ever experienced in a pet store. So, so happy I found this place by chance!
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June 2023 by Sheri
Friendly, knowledgeable staff. The only place I can find my cat food at, and cat grass! Too bad they can't get in my litter.
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May 2023 by tom hanks
i took my dog in to get groomed by lisa and she did an amazing job! she followed instructions perfectly and honestly did the best groom he’s ever had. i’m really impressed, the staff are also super kind and knowledgeable, they seem to genuinely care about what they do. 10/10 would recommend and will be coming back here. ?
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May 2023 by Kitty B
Staff very friendly but I would not take my dog back to be groomed. I had good recommendations about them and was impressed with the way the dogs they had done looked. I specifically requested that certain areas be cut short. When I picked up my dog, I was told that they had been done. I didn't check, trusting that they had done them. When I got home, I checked the areas and they looked like they hadn't been touched as they were still long and uneven from when I tried to trim them. My dog was in there less than an hour. ?
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April 2023 by Douglas Bickerton
Kelly is the most amazing groomer! My Oscar is an old fellow, blind and has underlying health issues. She has been doing her magic with Oscar for the last 7yrs, I have so much peace knowing that Oscar is so well taken care of while in her care. Kelly is Oscars best friend at Pet Solutions in Surrey.Amanda, Oscar and Douglas
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February 2023 by Justin Nash
Superior staff with friendly service and knowledgeable advice about what products they carry and what products are best for your pets at best prices in the lower mainland.It is a family owned and operated shop that gives back so much to the community, which is how I discovered them and discovered that my American Bulldog Madra is allergic to so much of the fillers 88% of the pet food for profits companies pack into their gruel; all from one of the bags of dog food they donate to the health clinic I attend for my pain physical & mental pain.
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February 2023 by Allan Hall
Just got our multipoo groomed and they did a great job and less expensive than other places. Kind and friendly service and picked up a water proof jacket for our dog as well. I will be definitely going back here for our Dog in the near future for sure.