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January 2024 by Laughing Lassi
I had a disappointing experience at this shop. There was a price difference between the online and in-store price tags, and when I inquired about it, the cashier was dismissive and attempted to prove me wrong. Even though the price she was charging was lower, the issue was her attitude and communication. Instead of acknowledging the mistake and addressing it politely, she argued with me and then hastily corrected the price tag, pretending nothing had happened. This kind of customer service is unacceptable. Mistakes happen, but the way they are handled is crucial. I hope the staff receives training on how to communicate and deal with customers respectfully.
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June 2023 by Angel
Absolutely not impressed with my most recent visit . The fitting room attendant had accused my mom of leaving clothing in the room . When we had mentioned it was not us and the clothing was left by someone else previously she gave us a very passive aggressive response and continued to berate us. We told her that we brought the clothing out of the room and showed her that we had put it on the rack and then she tried to say that my mom had used 2 fittings room when that is absolutely ridiculous. First of all , when we first arrived there was no fitting room attendant in sight we waited 5 minutes until deciding to go into an open empty room , then for her to come out of no where and accuse us when she didn’t even see what clothing we had on hand is not okay. I told her to look at the sizes they weren’t ours but she was very adamant on putting the blame on us and making us feel like we committed a crime.
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June 2023 by Hiba Khan
I always love Reitmans! If I could help it all of my clothes would be from there. They have the perfect mix of comfort and style.Debbie has great customer service skills. She is very friendly and always smiling. And all of the other workers at this location are always helpful and friendly. ?Recommended for those who love comfort!❤️
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March 2023 by Megan Kozaryn
Had such a nice experience here today. All the ladies were SUPER nice and helpful and they were having a great sale. I ended up getting more than I came in for and I had a great experience that I wanted to share. Keep up the good work ladies. You made my day
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March 2023 by Megan Dumas
Had such a nice experience here today. All the ladies were SUPER nice and helpful and they were having a great sale. I ended up getting more than I came in for and I had a great experience that I wanted to share. Keep up the good work ladies. You made my day
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March 2023 by Shane Leslie B.
Shane Braddick says how great shopping at reitmans is for my wife. The clothes are good value for the price point and my wife always seems to like what I buy! The staff are friendly and very helpful! I'll go back fir sure!!
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January 2023 by S. Reid
Reitman’s always has great sales! If you can’t find your size, the Staff is more than happy to try and locate your item in another store. Great selection, friendly and helpful sales staff and good prices.
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December 2022 by Saibah
Best location I’ve ever been to!!!! The staff are just the nicest people ever. Everyone had a smile on their face and they were full of joy. I went on December 24 2022 and they all greeted and were polite. Each staff requested if help was needed. I’ve never been to any clothing store where people are this nice! Would definitely give them a 5 star! Keep up the positivity!
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December 2022 by carmel sahai
I do like Reitmans but I find it hard to get help when I’m in there. Pricing is good and quality but customer service is not so good. But I am finding that all over these days
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October 2022 by Jasmin
Very nice staff especially Monica she really goes above and beyond to make your experience good.Highly recommend this store.
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October 2022 by Deborah Ezzy
Just experienced really bad customer service and I am so disappointed. I waited awhilein line behind a customer with a return and soon as I stepped up to the counter the clerk walked away and left me standing there and no one came to relieve her. I hope this isn't RACISM but sure looks like it. I will never return!
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September 2022 by Traci Christenson
Go and see Monique. She’s very caring, helpful and PATIENT!I came home with a huge haul, all sale items, and am very happy with my purchases.
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September 2022 by diane jaehrlich
Plus sized clothing store ,also...so much better with clothing selection
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July 2022 by Melissa Armstrong
Most annoying in-store online return policy. Save ALL your emails
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May 2022 by PAULINE Stewart
This is one of my favourite stores to shop in. I usually always find something to purchase from the petite section or on the sales rack. The staff are very friendly and helpful.
