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October 2023 by Amberlynn Waterworth-Blaine
Really not happy with sally they messed up my address for my online order now I won't get the hair colour for my wedding on time. I emailed and call and sally or ups won't do anything to make it right
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June 2023 by Amanvir Kaur
Was my first time ever at this store and their employee Jasveen was such a delight. She helped me find everything that I needed and her suggestions were really helpful. Giving 5 stars just because of her
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April 2023 by Harsh Somal
The Indian girl was really rude she wouldn’t refund the item and she was trying to stop the other girl to refund. She worked today around 4-30 to 5:30. When I buyed the product I asked them that would you refund they said yes.
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March 2023 by Shabneet B
Great location and helpful staff. The employee with blonde/blue hair has helped me twice now. I’m satisfied with the hair colours and accessories I chose. It was an easy process to dye hair at home for the first time.
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January 2023 by Theresa Arysisa Hamilton
Staff was well informed. However she said the items were 25% off, because I bought things with my friend, we didn't check the receipt until we got home. Turns out the stuff wasn't 25% off even though there were multiple signs throughout the store saying it should have been. Quite disappointing.
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December 2022 by Jesse The Deer
Went in and had no idea what I needed to buy to dye my hair, Jasleen was super helpful though and showed me everything I needed! Wonderful service :)
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July 2022 by Nancy Norland
They are only as good as the training they received from there owners
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November 2021 by Heather Hamilton
I feel guilty commenting on Sally's as I probably only go there once a year to replenish my assorted nail files and maybe the odd other specialty nail item. I do feel qualified, however, to say that the ladies there treat you well and can often provide **personal** knowledge of the products they sell.I have friends and family members who shop there regularly, and as everyone knows, there is no better compliment than a repeat customer. It's also a testament to Sally's dependability that they were one of the first shops to open in that locale, and all these years later they're still there right in the exact same spot. Hope you'll be there a long time to come, ladies!!
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August 2021 by Rheana Inaros
The customer service is rude and cold. I asked to find a product and the girl kept talking on the phone ignoring me. So I waited for her to finish her personal conversation then I finally found my item. Learn so manners. Every time I go here the place is empty. I do like the products just not the service. Retrain your staff on basic etiquette and manners. Teach them how to talk to customers politely. One star for great products, four stars are lost due to mistreatment of your loyal customers.
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August 2021 by momo and her sweet girl clumsy
I went here about two weeks ago (I had curly pink hair) and the girls here were so helpful, they were talkative when I came to the counter and offered to help me find things, I also didn't have my glasses so I had to ask a few times if they could find something for me and they gladfully pointed me in the direction.It's a smaller size store (3 aisles?) So it can get a little cluttered but not too bad.Thanks!!
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August 2021 by Stacey Williams
Top notch customer service!!!!Raina and Ashan are amazing!!! I was on a mission to do my step daughters hair neon pink for her bday and I had no idea where to start, and when I walked into Sally's I received so much help from these two! I wouldn't have been able to do it without them! They walked me through everything I needed and answered all my questions! And than they also introduced me to the Sally rewards to save money! So I recommend if you are a hair dummy like me go see them because they are so nice and helpful! Thanks to them my daughter got her hair done right for her bday!!!
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March 2021 by P. Michael
Probably the worst location. Customer service wise, they are awful. For best customer service try the White Rock location, or 72 location. Won't be coming back here.
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January 2021 by Amy W
The girl working here was really nice and answered all my questions really good service.
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December 2020 by Mi Familia González
Was very disappointed how one worker just stood there not very far from my daughter's watching them shop, my daughter's went there to shop not steal anything. I understand that their are people out there that shoplift but to stand at the end of the isle like that staring at them, I was parked right in front of the store, I had to go in and walk around with my girls, won't be bring them back there again.
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October 2020 by Sharni Prasad
Great customer service. I've enjoyed shooing at this location on multiple occasions.
