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August 2025 by Wenxin Wendy Zhou
Went to this branch to get credit card replacement and asked the card to be mailed to my home address. However, the card got mail to a branch that is very far from where I'm located. Either this branch or the bank is very unorganized. Avoid them if possible
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August 2025 by Harmeet Shergill
I have been banking with Scotia and the most positive experience I had was with Jasjot Singh. He is very responsive via phone and email, answers all my questions (even though some don't relate to his work), and he's been very patient. I recommend working with him to get your mortgage renewed or for any other banking needs!
The other individuals I have worked with at Scotia at this specific branch and others do not have any customer service compared to Jasjot! Highly recommend him!
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April 2025 by Amarjot Singh
Good service by Rahul but Scotiabank is not good for banking to close my account I have to pay money for that and their monthly charges are around 17 dollars . It’s horrible.
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April 2025 by Rebecca Reilly
Not only does this tell her discriminate against people, but he also doesn’t know how to read English unfortunately it won’t allow me to post the video of him openly admitting that he can’t read English to me, but if you want to see the video I have it posted on TikTok, Facebook, and Instagram. The man didn’t understand how to do his job when I tried to clarify to him. He got indignant and offended. Then he refused to help me and handed me a paperwork showing his refusal to help me. He said it was because of my behavior, but it was just because he was indignant about the fact that he didn’t know how to do his job and basic training and did him no justice.
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January 2025 by Max
Customer support is just trash
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January 2025 by Deepak Deol
I went there to open my brother’s account and Jasjot singh guided us really well. I really appreciate his work ethics and approach.❤️😊
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September 2024 by Green Wood
I recently visited the Scotia Bank branch and unfortunately, I had a rather unpleasant experience. I witnessed a bank employee displaying rude and arrogant behavior towards a very old lady. Moreover, I found that the overall attitude of the front desk staff was quite negative, lacking any signs of warmth or positivity. I have decided to go another branch, even if it means walking few kms or using public transit. I sincerely hope that Scotia Bank takes immediate action to either change the staff at this branch or consider closing it. It would be helpful if they could inform customers about any staff changes, so that they may feel more comfortable returning in the future.
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June 2024 by خضر البريدي
Inaccurate appointments and employees are not interested in customers
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May 2024 by Northstar Industries
Went for the cheque certification , after standing 40 minutes at the teller they said they cannot do it and i have to go another branch. What a joke this branch has become with zero knowledge employees
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May 2024 by Lilian Truong
This branch is so slow. They need more tellers. I didn’t expect picking up a credit card would take 40 minutes… idk why scotiabank j doesn’t just mail credit cards like any other bank
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December 2023 by Jack Johnson
worst bank i’ve ever been too, rudest staff choose any other bank then this one
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February 2023 by Jaskaran Singh
one of their associate name aman she is so kind and polite . always happy with hospitality
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December 2022 by Kimberly “Kay” Arab
Best customer service bar none
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September 2022 by Nabeel Usmani
Terrible service, Store Manager was helpful and understanding but the head of customer Rep I think her name is Nav, was very bad. After me two customer were yelling at her for her unhelpful behaviour.
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September 2022 by Steve Maxwell
Amazing customer service - Kim and Sarvjit. I'm not even sure how they are not at a solid 5-star rating
