-
October 2024 by Harvinder Singh
Recently I had an appointment with Prabhjot K Saini, She is the most helpful advisor I have ever met in my appointments with scotiabank. She helped me go through every details of TFSA as well as other investing options and answers any question I have, provides proper guidance. Overall she is very respectful, kind and helpful person.
-
October 2024 by Vishesh Goyal
ABM hours are from 6:00AM to 10:00PM, however they opened it at 7:55AM. Don’t follow the website.
-
October 2024 by Lynda Maxim
ATMs are out of order every other week, maybe more frequently. Each time I try to use their ATMs they don't work. No deposits or withdrawals today October 20th 2024
-
October 2024 by harpreet singh
Sarthak and Bobby are great guys. Very knowledgeable. They try to get the best product for you. I opened all types of accounts with them ( Business, personal, first time home buyers etc). Front staff is also welcoming.
-
October 2024 by K ZM
Older location.
Small lobby waiting area.
4 teller stations but usually 2 open as one other has a sign “another officer to serve you”.
Easy parking in front, small plaza but busy Fleetwood area.
-
October 2024 by PARMEET SINGH
I
recently had a scheduled appointment with Bobby gill , but unfortunately, I had to wait about 40 minutes beyond the scheduled time because he prioritized seeing people he knew first. While I understand that delays can sometimes be unavoidable, it would have been more considerate to stick to the appointment schedule or provide an update on the situation. Once we finally started the meeting, Bobby gill was knowledgeable and provided valuable insights, but this approach to handling appointments did impact the overall experience. I hope that time management and fairness in scheduling can be improved in the future, as these aspects are crucial for a respectful and efficient interaction.
-
October 2024 by Rosedeep Kaur
Worst bank ever. They can’t hear anything even if the person is standing under the sky. I tried talking to 3 people they all are same. When I am bursting my lungs out.?
-
October 2024 by jaspal kaur
We had an appointment with prabhjot saini to open our GIC accounts, she was so professional, friendly and helpful, she guided us how to invest our money ,thanks prabhjot!
-
September 2024 by vasu
Heman and Abhay today did a great help. They were so kind, patient in understanding the issue and took care to sort it out by calling the customer service and helped to revert the money back to my account...
A big thanks to Heman and Abhay ?
-
September 2024 by parmeet kaur
I had an appointment with their mortgage advisor Prabhjot Saini. My god, the most rude and mannerless person I have ever met. First of all, I was on time for my appointment, if she wasn’t told that I am sitting there for 30 minutes, not my fault. Then she asked, when did you come here, and looking at her face, expressionless and pissed off person sitting next to me. Then she started looking for things , and incase I am asking her any questions that i have, she wouldn’t let me ask. The other people at this branch may be nice, please take my advise and don’t book with prabhjot saini if you don’t want to see a pissed off face. Your gesture and behaviour towards someone can make someone’s day and spoil the day too. Me being in customer service for years, try hard to make other people happy as their smile makes my day but people like this don’t deserve to work in this industry unfortunately. Just no manners and professionalism. Sorry to see that.
-
July 2024 by Prabh
I recently had the pleasure of being assisted by Prabhjot Saini at bank of Nova Scotia. I was dealing with a particularly stressful issue, one that was not even within her usual responsibilities. Despite this, she stepped in and provided invaluable support.
From the moment I explained my problem, she showed genuine concern and attentiveness. She took the time to listen carefully and understand the complexities of my situation, which was far from straightforward. It's rare to find such dedication and empathy in customer service, especially when the task isn't part of one's job description.
I am incredibly grateful for Prabhjot Saini’s assistance.
-
June 2024 by J. Zack Davis
Just wanted to take a moment to write a quick review on my positive experience at Scotiabank Fleetwood. I was in the branch other day to do some business banking, and was helped out by a very pleasant teller named Bernadetta. The lineup was particularly long that day, and I was not in a great mood by the time I reached the teller, but Bernadetta was very polite, professional, and bubbly, and made me feel like I was a friend and not just a customer. I left the branch happy about my banking experience, despite the long line! Definitely the best teller that they have….I’ve been there many times with other tellers, and nowhere near as pleasant of experience! Thank you Bernadetta!
-
June 2024 by Deep Gagan
When we visit Scotia Prabhjot Saini Advisor helped us a lot. She is really helpful.
-
June 2024 by Dev Kandhil
Nice service provided by prabjot k.saini
-
June 2024 by Rajkamal Dhanda
Exceptional customer service provided by Prabhjot Saini-very friendly, helpful, and efficient. She listened to me and understood my needs, and provided clear explanations to all my questions. Keep up the AWESOME work that you do!
