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February 2024 by suren kv
Jimmy He, is a nice & polite person who helped me to choose right vehicle, provided me a lot of information & helped to get good deal to trade in my vehicle & buy new Mtsubishi outlander. I am 100% satisfied with his services.Jasleen Kang ( Finance manager) she is very nice, active & full of knowledge. She helped a lot to understand the finance about my vehicle & other upgrade services regarding my new vehicle. I really appreciate her and other staff.I recommend this dealership to everyone.Thanks Surrey Mitsubishi..
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February 2024 by mathew abraham
Thanks to Jithin. Had a good experience here got a 24outlander.Very much recommend.
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February 2024 by Rohan Banymandhub
Sold two trucks to Surrey Mitsubishi through Autotrader. Both were a great experience. Dealt with Veer on the first one and he was awesome to deal with. Took the time to explain everything. Dealt with Nash for the second one and he was also great to deal with.
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February 2024 by Sunny sohal
We have a wonderful experience with the surrey mitsubishi thank you so much for your help Jithin Mathew, Lucy C and Harpreet Reception!
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February 2024 by M T.
This was our very first car purchase and we were so lucky to have Jimmy Ho as our sales rep. Throughout the entire process, he was very patient and clearly answered all of our questions and concerns. He ensured everything we talked about was in black and white and he gave us a copy to keep for our record. He made sure we were both satisfied. He was an excellent sales rep who also replies to his customers after the end of the sale. I highly recommend Jimmy as he also understands both Chinese and English. Thank you for keeping your promises and making our experience a smooth one.
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February 2024 by Luis Faria
Edit: Changed to 5 stars -The Sales Manager from Surrey's Mitsubishi dealership reached out to me, acknowledging that the oversight was on their part. They assured me that they would honor our agreement, and this was also confirmed via email. The manager took initiative in addressing the concern and kindly offered complimentary car washes as a gesture of goodwill for the inconvenience caused.The problem which was solved was the following:I must express my profound disappointment with Surrey Mitsubishi's post-purchase service. In the course of lease negotiations in September last year, we were promised complimentary services for the duration of the lease term (2 years), a commitment that significantly influenced our decision to finalize the deal. I specifically requested that this agreement be documented and communicated to their service department.Contrary to the assurances given, upon my first service visit, I was informed that I was required to pay, as there was no record of such an agreement in their documentation. This breach of trust has led me to feel deliberately misled, as if the agreement was made merely to facilitate the sale, with no intention of honoring it thereafter.I am deeply troubled by this lack of integrity and commitment, which undermines the trust placed in their sales process. I intend to escalate this issue to Mitsubishi Canada and the appropriate regulatory bodies. My experience compels me to strongly discourage any dealings with Surrey Mitsubishi, as it reflects poorly on their business practices and respect for customers.
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February 2024 by sumit kumar
I had a wonderful experience at this location. Jithin is an awesome sales guy. He explained everything nicely and was flexible during our entire sales process. The finance manager Lucy was also very helpful and made entire process smooth. Cheers to the Sandy as well as she was very welcoming. Great work guys..!!
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February 2024 by Preety Tuikoro
I just sold my dodge Durango at the Mitsubishi dealership. VEER is by far the easiest and most knowledgeable person to work with. His passion is the car industry and it shows - he got me the best offer for my car with a good price. I felt he had my best interests in mind, wasn’t pushy or aggressive whatsoever. Highly recommend working with VEER with any car dealings you have in mind. I’m one satisfied customer today walking out the door with huge smile on my face. Thank you veer for all your help n making the process so much easier for me.
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February 2024 by Dario Vrljanovic
Jimmy my favourite car salesman and I will recommend for all my future friends bayers and mitsubishi giving a lot, me as future mitsubishi driver happy a lot wit their service and they all deserve all stars…
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February 2024 by Hoang De Vlogs
Raymond is very helpful and I love this place!
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February 2024 by Indika Weerasinghe
Let me start by saying that “THE STUPIDEST DECISION I HAVE EVER MADE IN MY LIFE WAS BUYING A USED VEHICLE FROM SURREY MITSUBISHI”. Newcomers **BE AWARE‼️ **. I would suggest you stay away from Surrey Mitsubishi as you are more likely to fall into a trap that you cannot come out of for a good few years ahead. If you ever even consider buying a used car from them at least make sure you do the following.1- Don’t even think about getting a so-called “Diamond Care” extended warranty unless they give you it for free. If you buy this forget $3500 for nothing. In the event something happens and when you go to claim they will make sure to avoid any claim under this warranty throwing all the baseless arguments at you andnot to pay anything out of their pocket but make you uncomfortable by requiring you to visit them countless times and tell you to pay a deduction and make sure you just forget this stupid warranty and go to a service and repair the vehicle out of your pocket. DO NOT BUY THIS POLICY.2- They are ready to take advantage of your weakness as a newcomer and NEVER TRUST any sales persons here, bring a mechanic at your expense because there is a high chance of buying a rubbish car at an insanely high pricePS: I don’t believe all these reviews are genuine too. And if someone ever recommends this place, it could be the $500 commission they pay that speaks. Just don’t believe anything and do your own research before you make any decisions, which unfortunately I failed to do because of my urgency ?
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February 2024 by Meli Deli
My family has been coming here for years and buying cars and today I bought a brand new eclipse cross and am so happy with the service I received. Jimmy the salesman was amazing and so helpful. The finance team, Jas and Jessica were so kind and knowledgeable. If you’re looking for a car, come here!!
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February 2024 by Jr Bolinao
Michael & Jim were a great help in getting me into my new RVR!
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February 2024 by Yatin Kumar
Surrey mitsubishi is a great place if you are looking to buy a car.Franco was the guy who was helping me out throughout the process.He explained everything about car and is the best salesman over there.He was very friendly and he is always trying to find you the best car that suits you.Jasleen was very nice and she provides with you the best interest rates that you could possibly get.Overall the whole staff is super friendly and always looking for your best interest.If you want to get a car go to this place and go for franco!!
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February 2024 by Lorry Liu
Very good experience. This is my second time to buy Mitsubishi. My first vehicle is Outlander 2017, today I traded in and updated to a HPEV 2024. Mitsubishi is my favorite brand. Their staff are very nice, especially Jimmy, a very professional guy. Patient, knowledgeable and friendly, can always give you professional advice.
