-
February 2024 by Rehana Bano
Waiting time is horrible here. Just painful to stand in the line up and wait for your turn. Would rather drive 10 minutes away to go to a different location.Makes me wonder if they ever think of doing a simple math equation. TIME VS CUSTOMER SERVICE .
-
February 2024 by Manny G
Normally, I would give it 3 instead it's 4 stars because the ATM worked I converted my 50 dollar bills to my credit card. And it Worked! I took my son named Manjaap. And he was behaving good.
-
February 2024 by Nejma Aragsan
I have dealt with Tanya Sharma in newton branch, she is amazing. She has gone above and beyond and took care of my needs. She was very patient and explained the process as I was not aware of the products that bank can offer. She was very very helpful, recommend her to everyone looking for guidance.
-
February 2024 by Sukhwinder Gakhal
Good customer service by Jack B. He is very helpful and explain everything in detail.
-
February 2024 by yash
Extremely slow service in the Business lane 90% of the times. Only 1 counter makes it difficult, should make some necessary changes.
-
February 2024 by A Kan
I had to wait 45 mins in line just to ask a question. Low on staff and very slow service. Worst bank, worst start to 2024.
-
February 2024 by balraj brar
It took 1 hour to just deposit my check some transfer not allowed ATM that's way every month go branch my big mistake mortgage with td bank Newtown branch all time slow not care customer
-
February 2024 by Hardeep kaur
Standing in line gor 60minutes for business account is terrible. I wish i can rate them zero. They definately need more staff
-
January 2024 by Richa Chhibba
Great customer service …. Anuj helped me very much ….
-
December 2023 by Mandeep Kaur
The best customer service delivered by Kamaljit. She is very humble, polite and helpful. Thank you for today.
-
December 2023 by Sunny Chadha
Never seen such a worst serviceNo help desk, no value for customer’s timeStaff is pretending they are working hard for clients ? specifically victor when he was showing safe box I selected the one and while putting it back he kicked the box which I selected to keep my stuff in that ! Weird ?
-
October 2023 by Danish Khakwani
SLOW! Huge line ups every single time I came and slow processing.After waiting 30mins in line I couldnt get the money just because they were low on cash!!Put some notification outside! Wasted my time. Will definitely complain to their bosses overseeing the branches in the region.
-
October 2023 by jeewen sidhu
Completely garbage staff. No manners. They close the doors before the close timing. There are lot more things. Just garbage branch.
-
October 2023 by Rose
If I could give 0 stars to this bank, I would definitely do that. By far the worst TD bank I ever been to. Took my mom several times to inquire some things about her account and the assistant manager would not give us everything we asked for. Even though my mom's lawyer had requested missing documents at least 5 times and still they did not provide us help. The last time we went there the Assistant manager kept saying my mom is confused and was rude to us, implying we don't know what we are talking about. We were treated very badly. It seemed like he was hiding something and wanted to get rid of us. I have never encountered a professional person to be this begilirent and not wanting to help a customer. His behavior was odd and suspicious to say the least. If TD cares about their reputation than they should look into this.
-
September 2023 by Raj Dhaliwal
It took 1 hour to just deposit a check as my mother does not have online account. We tried to deposit it via machine but it didn’t work. There were people in the back office chatting and standing. 3 till were just sitting idle and no one was working on them. Terrible experience. There were so many seniors, having hard time to stand for that long and there were only 2 -3 chairs. Suggestion for management: make a special arrangement for seniors and physical impaired people on busy days like this. And service can be faster and all till should be working on busy days. Also try to fix you Machines, so that some transactions can be completed on there.
