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November 2023 by fredrick cyril
Poor customer experience.
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September 2023 by Michelle
Terrible service. Would not do a return or exchange on laces they suggested for kids shoes that were WAY TO BIG. Nowhere on the receipt says no return. Never buying again from a company that isn’t open about return policy.
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July 2023 by Gobind Sidhu
I came here to buy shoes for my mother. Narinder was the manager on duty, and she really helped me out. I kept trying to purchase a pair of shoes online, but it wouldn't work. So Narinder helped me purchase them in store, and get them shipped to my house.She was very nice and helpful, and I always appreciate good customer service. Thanks guys?
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July 2023 by Manjot Johal
Narinder is the best! Always the most helpful.
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June 2023 by Faith
Amazing service. The manager is a lovely lady, who is extremely sincere and kind. I have been to this store multiple times and always receive the best service!! Thank you all so much, you guys rock! ?
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April 2023 by Don PITTENDREIGH
Great selection for all ages. Brand names . Nice staff who are very helpful.
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March 2023 by Melissa Armstrong
Horrible and unfriendly customer service (I used to work at a competitor). Be warned you can’t use store credits online and they won’t honour online coupons
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November 2022 by Aom Hildebrand
Good customer service, always clean, neat and organized well, I like it! Easy to look for what we want. Big selection of shoes which we always found what we wanted. And always got a good deal in the end, so happy so this is our place to buy shoes for the whole family
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October 2022 by Ella
Had to review because the customer service here was so bad I still think about it. Came here to exchange a pair of shoes on 9/7/22. I called ahead to double check if they had the size I needed and they set it aside for me. The lady at the register, I think Parm was her name (I could be slightly off) was incredibly rude from the moment I started interacting with her. I told her someone had set aside the shoes for me, and she pulled them out only for them to be the wrong style.She then started questioning me very rudely and aggressively, asking me who I spoke to on the phone, what time I called, and even asked me who was working at that time. How am I supposed to know this?? I don't work here. When she eventually grabbed the correct style in the right size, she did the exchange and then told me I needed to pay the difference left over because I had used my SPC on the pair I was exchanging. LOL. It was only when I argued with her about the fact that I'm allowed to use my SPC on the new pair as well that she relented and applied the discount again.Never in my life have I come across such a rude, aggressive person. I've dealt with my fair share of difficult customers working retail, but I've never dealt with such a difficult employee at a store. How embarrassing for her.
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September 2022 by Deborah Ezzy
Very limited supply of shoe sizes...when you find the shoe you like there will not be in your size. Waste of time to shop here.
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September 2022 by diane jaehrlich
Size 11 women's shoes not available in flats..The place is huge,lots to choose from for everyone else
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July 2022 by Silvana
The Shoe Company has the best selection of shoes! I am really happy with the styles and prices for the summer sandals I ordered. The store manager, Shalu was so helpful and friendly and she answered my questions about the brands I was ordering.
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June 2022 by Julie Sharma
Good Location:Get stuff as per your choice
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April 2022 by Ben Moreno
Staff is nice and friendly, they normally have good deals, store is kept clean and neat.
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April 2022 by Daryl Thurston (100)
The guy I talked to was extremely knowledgeable and informative.
