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December 2023 by Mohammd Alam Khan
Their attendant is a very hardworking, dynamic and multi tasking person. Always respectful no matter how many customers are in the store. Thanks for your services.
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December 2023 by Athul Alexander
Extremely rude old guy at the counter. Didn't do a proper delivery and when I went into the store to pick up the package he started showing attitude.Replying to the store's comment: Asking for details is completely fine but when I enquired why you asked all the info you said none of the information on the package matches my Id. I followed up with a question on what details do you need other than the name, and the id for you to release the package and your answer was to watch the tv screen. I insisted you to tell them directly to me as I didn't want to waste time looking at your screen to which you replied 'I won't tell them to you. Watch it on the screen'. If you think this type of behavior is polite for someone who deals with customers, then there something seriously wrong with your ethics.
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December 2023 by Dan N
UPS should stand forU-UnitedP-PrickS-ServiceThe man that works here was very rude & didn't know where a city was & he thought Orangeville was in the United States? I had to return a Telus PVR that I just got today & UPS had thrown the PVR around like a toy! If you can help it STAY AWAY FROM UPS!
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December 2023 by Sam GJ Teo
Page the receptionist is one big smile 5 star customer service!!Not all UPS stores are the same !!Go and experience for yourself!!
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December 2023 by Ka Zushi
Glad I stopped by at this location. Honest service. Much appreciated.
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July 2023 by Allan Chow
Really rude experience. Guy at the counter didn't know what a waybill is. Told me to go to another store...Edit: to respond to the owner. How unprofessional do you have to be to publicly accuse customers. To me you were being dismissive and unhelpful. I asked for a waybill and you claimed that we don't do that here, it hasn't existed for years. I corrected him that I've been to several other stores that offer this service and he deflected by saying that's great then you should go to the other store. Like the other reviewers say if you REALLY hate your job so much then you should not be in the service industry working at the counter. So everyone reading, take his advice and go to another store. The owner isn't someone you want to work with. FYI I did go to another store and I was promptly helped and took only about a minute to get my package shipped.
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May 2023 by Vikas Kumar
Worst customer service. The store person don't know how to talk to customers very rude guy. Zero Star
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April 2023 by Cardinal The Dude
I DONT CARE WHAT EVERYONE ELSE SAYS, HENRY WAS AMAZING AND HE SENT OUT MY PACKAGE VERY QUICKLY. THANK YOU HENRY
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February 2023 by Catherine Li
No star is deserved. Extremely rude . The guy obviously has some anger problems . This is the worst place ever. If you hate your life so much , don’t open a business and just let it out on your customers. No one deserves your attitude. DO NOT GO THERE. NEGATIVE! NEGATIVE ! NEGATIVE !!!!!!!!!!!!!!!!!!!!!!!!! SO BAD!
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February 2023 by Kyle Purcell
Henry was so helpful and very friendly. His customer service is exceptional and I felt like we got to know a little bit about each other in our short encounter.
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January 2023 by Mandy Purewal
By far the most disrespectful experience I have had at a couriers office yet. After attempting to return a few packages Henry, the man behind the counter, threw my packages at me and told me to go to a different UPS office. He may have been overwhelmed by the amount of slips I brought in, but in no way does that warrant shoving packages at a customer. I would avoid this location at all costs.
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January 2023 by Randy Basra
Extremely rude and arrogant owner. Customer service is non-existent.
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October 2022 by Chirag Mirg
The worst customer service ever. The guy at the front desk Henry is so rude. I asked him for a paper receipt of my transaction and he starting arguing for no reason. He was also yelling at someone else in the store and telling them to get out. The worst behavior I have ever seen.
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October 2022 by Jesprit
I went there today the girl working there was so nice and friendly but there is an Indian man working there he was so rude and impolite
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May 2022 by Terrill Lyngen
Prompt and courteous service.Staff took my large, heavy package so I did not have to carry it. Tracking info was provided immediately. I was in and out very quickly. Leaps and bounds better than the depot down Scott road.
