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November 2023 by Kyle Martin
I just watched my delivery driver pull up to my apartment, run out of his vehicle, run back to his vehicle, and take off. I did not even have time to stand up out of my chair when I saw him pull up before he was gone. He left a failed delivery attempt notice. He DID NOT attempt delivery. This is the second time this has happened since I have moved to this apartment. This is utterly unacceptable behaviour on the part of your driver. I took time off work to receive this package today. I am furious.
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November 2023 by Jenny Mellow
The handsome fella with the great haircut and awesome glasses is awesome! I never know what the heck I’m doing when I have to go here and he always sorts it all out and lets me use his scissors and packing tape. Today he even gave me a free packing bag! Thanks for not making me feel dumb and for such GREAT customer service ?
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September 2023 by ahoora R
It would be great if they wait until we go to pick up the parcel when they bring it. As soon as they ring a bell, they quickly leave the place
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August 2023 by Christina Sall
Great customer service, was super helpful. I screwed up my labels and needed help finding a package and they took the time to help me with all of it, with zero issue. Super kind and understanding.
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August 2023 by Halleh Noor
My package delivery was not successful and it was returned to UPS Store No. 52 in Surrey, I had to pick it up from the store.I had Wrist injury and was not able to drive, The manager and the staff in store were very nice and they accepted to redeliver it to my place.
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August 2023 by Dilman Dhiman
Came in a couple of days ago and I was impressed by the costumer service. Imraj is a true merchant of his craft. #brightfuture
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July 2023 by Kody King
I dropped in this store today for the first time. Amazing wonderful staff. Cant recall owners name but he helped me load a bunch of heavy packages into the store from the parking lot. 5 stars!!!
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July 2023 by Connor McLeod
This location was great. The staff were extremely friendly and helpful and the overall service was great. Very competitive prices as well. They made my experience seamless!
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July 2023 by Aron B
Very helpful, friendly staff. Excellent customer service. I always ship with this UPS store!
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July 2023 by Clean Air Family T.V.
THE STORE HOUR SAID CLOSE AT 6:30PM I WENT HERE BEFORE 5:30PM SO CONFUSING DOOR OS OPEN AND WHEN I CAME IN ITS CLOSED INSIDE
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April 2023 by Nguyen Huu Hieu
The place is the best ups I ever been too. Nice and clean, professional staff, good service, and cheaper rates than any other local UPS Stores out there. Highly recomended for locals in Langley!
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February 2023 by Em S
Love the service I get at this location, always a pleasure doing business here and the extended hours help out so much in getting and receiving packages.
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January 2023 by Braden Paul
Very nice employees at this location. I send shipments from this location regularly and have never had any issues.
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January 2023 by Sukh bhullar
Never go there?. The manager eat my 500$ bucks and didn’t send my parcel to India. Wasted my precious time. Manager do fraud with others. ?Remember I will get my money back in any condition because this is not a small amount for hard worker.
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January 2023 by Jessica Hwang
"IMRIJ"He lied about making a delivery attempt.I was home all day waiting for my shipment and i got a notification saying that attemp failed because no one was home. BIG LIE.There was little bit of snow in front door and if he really did make attempt, there shouldve been a foot print at least.After i called customers service and explained all this, the status suddenly changed from 'delivery attempted' to 'delivered at reception'.I live in a house and theres no reception.Called the customers service again and found out he had left the parcel at the office. From the very first time it was in the office lol. Now i have to travel all the way down there beacause "Imrij" did not even bother to care.
