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January 2024 by Gopi G
Went here to print business materials and was really happy with the service and turnaround time. We had an issue with the print colours and format of a brochure and Chandan took the time to help us rectify everything
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January 2024 by Eiman Abadi
Went in to ship an international package that I was unfamiliar with. Chandan helped me take care of everything and actually took care of packing up the package and sending for me. Superb service, it’s not everyday that someone goes out of their way to help you. Great location, clean and super friendly!
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November 2023 by Iyoyojie Dorcas
Now, this isn’t for this store but UPS in general. You guys are the worst!! After paying for express shipping you charged me an outrageous amount for import duties on 1 laptop, after paying you held my package for the whole day knowing fully well the next 2 days will be weekend. Even when I begged on Friday that I will come for pickup myself. You guys are thieves and terrible!!! Too bad the star rating is programmed I wish I can rate UPS BUT a minus star because you don’t even deserve this 1 star.
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July 2023 by Nicole Desharnais
Super busy guy but still managed to be attentive, friendly and efficient.
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July 2023 by Allan Chow
Very helpful service here. One is the best ups stores
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June 2023 by Esther Gabriel
I had an urgent and important overnight package to the US to send out 15 minutes before the cutoff time. Coree helped me and she was hands down the most knowledgeable UPS employee I've worked with. I've regularly shipped UPS online for a decade but this shipment had extra requirements and she calmly and quickly walked me through all the extra paperwork. I'm grateful for her knowledge and help today.
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May 2023 by Amandeep Badyal
Amazing service. Ability to fulfill all needs. Absolutely recommend this store to everyone requiring shipping services and more.
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November 2022 by Paul Bhullar
Your one stop printing, shipping and mailbox shop. Great pricing and service. Highly recommend!!
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November 2022 by Sonia Chana
I have been getting printing services from this location for more than a year. My prints always come on time and in great shape! The customer service is spectacular and everyone is very friendly. I will definitely continue to use this store’s services. Thank you!
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November 2022 by VanCity Bhangra
Great customer service. This store always fulfils my needs spot on. 10/10 would recommend than any other UPS store in the area.
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November 2022 by Gurkaran Johal
Amazing staff, always polite. Do their job efficiently. I recommend this location for anyone needing shipping services.
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November 2022 by Sukh C
Every time I call, they take their time helping me and explaining me the issue. They are reliable and always remember your name and issue. New management is faster and lovely. Fast printing and secure packages delivery.
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September 2022 by A S
If you need unnecessary stress in your life, please use this mailing service. They lost our important documents and didn’t bother telling us. We had to call multiple times to finally find out that they lost our package. It’s not even clear if it ever left the store. The corporate was of no help either in locating it. They just told us that they were not going to look for it. I would never recommend UPS to anyone now
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July 2022 by Johny Chu
I have a business mailbox here at UPS store #38 and receive all my packages with ease and worry free. Chandan and staff are super friendly and provide impeccable service all around. Always a joy to come by and say hi and pickup my packages weekly. I highly recommend this location for all your shipping and receiving needs!
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July 2022 by Mikau Seafox
Unimpressed with UPS' customer service. They have been asked many times to communicate with me in a timely fashion regarding a recent delivery that was in fact completed, by sending a phone call or an email, and they could not even bother to do something as basic as either of those. Whilst I did receive an email from UPS regarding my inquiry, they did not answer my questions correctly or gave illogical, irrelevant answers; and the email was sent to me the day *after* the delivery arrived.Will not be using UPS again for the foreseeable future because of this.
