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March 2024 by Jeremy Whynot
Fast and nice
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March 2024 by Werner Hammer
Was quick service and
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March 2024 by rsa
good food and good service everytime i’ve
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March 2024 by RAHUL GILL
Have been coming to this location early mornings since 2019. The staff is friendly and they treat you like a friend not a customer. Highly recommended....
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March 2024 by KD Josan
The coffee tasted awesomebut more food
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March 2024 by S Zaidi
Very unfriendly & inexperienced customer service, telling me no French Vanilla AFTER I've paid, have to repeat my orders, staff always rushing my coffee in drive thru, otherwise making me wait 10 mins if I'm inside; they need proper training on customer service that we as Canadians used to be proud of 20 years ago.
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March 2024 by Mercedes Benz
Great love
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February 2024 by Surinder M
Food was
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February 2024 by Kaila R
Updated review * * * 2024This is my go to location every morning.Yes, line ups here are long but they push people thru fast. Cx is amazing here definitely a change up from before. Even the supervisor is extremely kind and polite. We do miss Simran though ♡♡Kid-friendliness: Each staff I've noticed always smile and say hi to the kids that stop through.
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January 2024 by Mandeep Kaur
I visited tim Hortons south surrey this location. There customer service is soo bad . I will rate them in negative . They dont worry about customer service they were only working to fix average. Their was a lady may be she was was supervisor over their she was pressurising her staff even they were in shortage in staff .she should treat humans like human not robos . They need to work on their customers service they need to have. Friendly staff and manger need to learn basic management skills
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January 2024 by Connor Krezan
Always ask for peanut butter on my English muffin toasted. Always receive peanut butter on the side (kinda hard to put peanut butter on bread while driving). Additionally I will almost ALWAYS get pulled into the parking lot to wait for order- even when nobody is in line behind me. You should really worry more about customer experience than boosting your drive thru stats by blasting people through. Also the number of times I’ve gotten the wrong order- Tim Hortons is disappointing nowadays
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January 2024 by Chris Euan
I work as a health care worker in one of the facilities in white rock. I work mostly night shifts. Before I go to work, I always swing by this location to grab a decaf coffee. I drink only decaf coffee because regular coffee gives me heart palpitations. This location does not have decaf coffee consistently for almost a week now. Not sure if they really don’t have any stock of decaf coffee available or they’re doing it on purpose just being lazy. The staff in the drive thru has trouble hearing the orders. I keep repeating my orders. It feels so good to live close to this drive thru location but the service is terrible and has limited resources available.The only coffee shop I know that has no DECAF Coffee. As a health care worker it’s a bit disturbing to not having the preferred coffee you like when headed to work. Hope this gets corrected.
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December 2023 by South Surrey Synergy
the is so far the best tim hortons location I have been to. drive thru is really fast, the food is amazing and great costumer service.
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December 2023 by Toolbox Transformer
the worst Tim Horton service i ever seen, did not change since 5 years ago and i decided to give them a chance again saturday morning, i can't go to the drive trough because i have an extended sprinter so i walked inside, i am the second in line someone is waiting the the cash , 5-10-20, 22 minutes later no one came to serve the client i am still 2nd , all the employees ignored us we are now 9 in line, so i left and went to grandview corners amazing service 2 day in a row
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December 2023 by Ana Wright
I ordered a breakfast sandwich on an English muffin, instead received a biscuit sandwich along with a good dose of MOLD! There was so much mold that the person preparing it had to see what they were serving. I sent in my concerns to Tim Hortons and they said they'd get the owners/management to contact me to rectify the situation. After many email exchanges with Tim Hortons--no response from the owner/management team after close to 4 weeks. I will no longer patronize this location!
