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November 2023 by JD
Love all the discounts at this time of the year. Very nice and helpful personnel. ?
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September 2023 by Regulus Miranda
This is my clothing store. I love their style
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June 2023 by Gaurav Dhawan
Nice staff and great place to buy stuff
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June 2023 by Dana Jawad
I’m always buying from there
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February 2023 by Monica Kanda
Though it says that the business confirmed the hours 4 weeks ago, I got there at 7pm on Thursday as per google hours the store should have been open until 8pm but the staff told me that the hours were changed to closes at 7pm during 2020. I was disappointed.
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January 2023 by Tasha Sutherland
Always a good trip. Great deals and quality items.
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December 2022 by Hitendra Lakra
Lots of seasonal sale
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November 2022 by Rohan Thapar
Terrible return policy, they charge 20% restocking fee on returns. Returned a scarf for my mother. They charged us additional 20% fee for returning claiming it is the company policy now.I would highly recommend not shopping here, unpleasant experience.
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September 2022 by Geetika Harjai
Amazing Collection and excellent service by Jashan..Love coming back to your store
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September 2022 by S B
The store is okay but it looks so sparse, a clear indication that you're going to be paying way too much for something. Clothes are quite yuppie, ultra American (nothing wrong with that), however you really have to like the red white and blue color combinations. Sometimes hard to launder, as colors run into whites. Quality of clothes are good, and some nice styles all very casual.
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September 2022 by Deep Sohal
Extremely rude manager. My brother went to return a sweater as I was unable to go. Their bill always show a different number than my payment card number. She rudely rejected to process a refund. He has the original payment card, receipt and screenshot of payment from bank app. She didn't listen at all and bluntly said I can't help you. She has to come. No respect for someone's time and situation. The biggest concern is that Manager's rude tone and lack of customer service skills.
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September 2022 by Suleiman Dawood
Very friendly staff. One of the best Stores in BC. Thanks to Jay for the great service and help
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September 2021 by Mandeep Singh
This location doesn't have clothing for kids but have variety of clothing. The staff is polite and professional.
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September 2021 by Janos Kovacs
10 minutes before closing staff closed the fitting room and advised my wife that she can't try on the few items she selected. Really? A clothing store with no fitting rooms open because the staff wants to leave before store closing? I feel they should have advised us right at the time when we entered the store 25 minutes before closing.
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September 2020 by Hazel Luo
I purchased some bags from Tsawwassen Mill but I was in the store today trying to return the defective product and the associate whose name is Mandy doesn’t let me do so. She said, “because it is the defective product so you have to back to the original store. We write down on the receipt we have the choice to accept the return or not if it is the defective product.” I trust her and trying to find out what exactly be written on the receipt and I found the receipt said, “any defective merchandise, may be returned within 30 days of original purchase to ANY Tommy Hilfiger Canada Store.” I showed her this and she said I don’t know what did you do to the bags so we can not take them. I said the bags it’s totally new and even the straps tied on the bad I didn’t open it, how come I use them? And I just bought two days ago it doesn’t make any sense. She just keep accusing me use the bags and destroy. After she keep arguing with me I felt super bad and I wanted to spoke to a manager. She said, “ oh, my manager is doing an interview.” I said, “ okay, fine. I will wait.” Twenty minutes later, I came to ask her again if they done the interview or not. She told me, “ oh my manager is on the second interview.” Is it the good way to talked to your customer like this? If you already know you have a customer have an issue on the floor no one can help me out and just keep doing the interview? I am not sure Mandy let her manager know I am waiting or not. But it is really bad experience in this store. And Mandy is the worst associate I have ever seen. I told her I won’t go to Tsawwassen she even told me you bought them from they you supposed will go there. So if I bought some defective product from Ontario I suppose to go back there? What she saying doesn’t make any sense to me. And she keep accusing me is totally unacceptable. I bought lots of things in Tommy at lots of different locations this one is the worst one and Mandy is the worst associate ever. Even they discuss me use Indian language in the store which made me feel super uncomfortable. I am not doing anything wrong, I just want to return the defective products. If they don’t have any issues why I need to return them back. I am happy to take them.
