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February 2023 by Harinder Singh Dhatt
Incompetent, lost my business, will always tell everyone with a laugh how stupid Vancity is. hahahaha
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September 2022 by RH
Manager Mustafa is very helpful. The tellers are always super friendly.
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March 2021 by N Cohen
Vancity have my business. Great environmental portfolio, and caring staff. I used to bank with another credit union, but they just kept going downhill. This one's good - deal with Guy a lot. Awesome.
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December 2020 by Jason Koning
Dealt with Kelly in the finance department and Guy as my financial advisor, fantastic to deal with, very responsive to emails and both take the time to explain everything clearly. Will definitely bring my business back here in the future!
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October 2020 by Celina Sekhon
Vik got me approved for my first credit card after years of being rejected and not knowing why. He has also helped out my family since 2015 with our banking needs. He offers exceptional customer service and really goes above and beyond the customer's expectations. If it wasn't for Vik, I probably would have switched over to TD just because I find the Vancity app extremely slow and I find it odd how you just have to say your password to the bank teller to get access to your account - it doesn't seem the most secure to me. Also when I used my credit card for the first time I did not have to inset the PIN number, just insert chip and it was approved. After that, I could tap to pay. Also, in order to get on the phone with Vancity, I had to wait all day on multiple occasions. You are better off just visiting a branch instead of phoning!
