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December 2023 by Justin
Sorry I didn’t get their names, but Friday the 15th, December 2023, the dude with the long hair, and the younger guy with the curly hair were super helpful! I had an issue with a pair of shoes I purchased the week before and they went out of their way to make it right for me. Definitely coming back for more gear!
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December 2023 by Devin
My favourite clothing store in the lower mainland.
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November 2023 by Andrea Schartner
Thank you Nick for taking the time to show me how to tie the laces in a different way that opened up the shoe more!
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September 2023 by Foodieatlarge Ou812!
A super patient well versed in all things Vans salesman hooked me up w a sweet pair of Vans Ultra range sneakers.These kicks r hella comfy, stylish and truly feel like ur walking on air, ( watch out Nike ). Worth every single dollar indeed.Always spend big bucks when it comes to ur sneakers ad ur bed 'cos if ur not in one,ur in the other.Appy Trails friends,BrianmUr FOODIEATLARGE OU812on Google maps
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September 2023 by raymond lindsay
Superb staff, great shoes in everyone's size. Nick and John?? relaxing atmosphere
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April 2023 by Mario Legare
You guys should carry shoes for wide feet in store instead of just online at this location!
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December 2022 by Alli Baby
Why did they charge me for Gst and PST for my kid who is under 14?I have bought a pair of shoes for my son (who is exempt of the 5% tax) and asked Them if they would charge me both Gst and Pst , and they assured me that they will not charge me the 5% tax ,yet when I looked on my receipt they charged me for both Gst and Pst ,and all of my shoes that I got for my family,friends and myself are from vans but you might think to yourself well why do you care about $20 it’s barely anything but for me it’s not the money that’s the issue it’s the trust. It’s the trust that I put into that cashier to not scam into paying more money. The trust that they are not over charging me.
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November 2022 by Chloe Corcoran
FANTASTIC service from a guy who made the buying experience fun and interesting! I almost wanted to go back weeks later to say " you were right! These are the most comfortable shoes ever!"
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July 2022 by Tony Mauro
Shoes are so comfortable and the staff was very friendly
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June 2022 by Khisrow Hazhir
Great experience at this location. I didn’t find what I was looking for but one of their associates - Mason - was super helpful.
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April 2022 by Hugo Cruz
Awesome staff! Had a manufacturer issue with a pair of half cab all blacks I purchased last week so I returned them and the staff were so damn awesome and the whole transaction was smooth as butter.
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September 2021 by Erin Dicus
Went into the store to check out shoes and the ones I had my eye on previously were on sale. Unfortunately they did not have my size. But the staff said they could call other stores for my size. They called a few stores and found one that did. They were able to get the shoes sent to the store so I didn't have to drive to downtown Vancouver for my size. I really appreciated it.
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September 2021 by Jaspreet -
I went to exchange my shoes today which i bought online. I really had a great experience. There was a so sweet girl who was so knowledgable ,helped me very well. I would totally recommend and go to this store for my next purchase.Thankyou
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September 2021 by Adrian Nowland
Went to pick up some shoes for me and the kidsHaley was so nice to the kids and so friendly with kids loved her and I was so impressed- best customer service I have ever received ?
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January 2021 by Stephanie G.
Staff always greet you and are friendly and helpful. I've been there several times in recent months the buying shoes for my kids, and a few exchanges etc. Always a pleasant experience.
