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December 2023 by John O'Flynn
Instant Bedrooms gave us the best experience in terms of service, product, timing and friendliness from start to finish. Their workmanship and attention went above and beyond by the leadership in this company. The Deluxe Up-right wall bed and desk/shelving has brought tremendous value to our home - Sláinte!
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December 2023 by Carla Risley
They make a great product that lasts and have excellent customer service. They go above and beyond.
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October 2023 by Darcy Murphy
Quick Turn around from when I ordered it, approx 3 weeks. Two installers came and installed my Murphy Bed with side shelving in about 6 hours. They did a great job, thank goodness I didn't buy one and try to install it to myself. Would use this company again. Very professional and the workmanship was great. We had company the next weekend and they gave the mattress and bet two thumbs up.
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August 2023 by Heather McLachlan
Review : I am writing to thank Instant Bedrooms for their exceptional good service. They go above and beyond for their customers which I can certainly attest for from my experience. I purchased a Murphy Bed from company about 3 years ago for a very small studio apartment. They installed it with the lack of space being quite challenging they made it fit beautifully.I love the bed and was very worried when I moved a year later. The independant movers agreed to install the bed in my new apartment. Still very unsure I called Instant Beds and they were kind enough to inspect the installation to make sure it was done right and safe for me. There were mistakes made on the installation, screws missing ect, I am so grateful they checked for me and in the future would only trust this professional company. 1 year later on a Friday night I heard a loud crack noise while opening the bed. I called Saturday Morning and they were there to help me again within a few hours. It was a minor problem they solved and fixed right away.I can't say enough about the excellent customer service .I am an elderly woman with severe arthritis and this bed is a breeze to open and close while giving me so much more living space in the day. It's also a very classy looking piece of furniture.Instant Bedrooms has the friendliest personnel and are there for you. No worries!Picture of my bed attached. There was also a desk and they moved it to my little office. Sincerely Heather Mclachlan
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February 2023 by Amir Shams Tabrizi
Excellent customer service. I had an issue with my bed, called in the morning and they came by to fix it later that day.
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December 2022 by Mathieu Rondonneau
This company has the best customer service. We got a Murphy bed and wall closets 5+ years ago from them. I just showed up at their store today and the owner was able to fix one of the closet door right away. The staff is friendly and very knowledgeable. They do care and value their customer. Highly recommended.
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November 2022 by Lisa Cameron
Excellent service ! Very professional and fast to respond to a service call. This service call was for a product that was purchased 10 years ago - this company stands behind their products. Thank you!
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August 2022 by Jackie Wu
Downsizing from house to condominium, we are in desperate need of a few custom made wall bed and cabinets before moving in. Many cabinet companies declined our request due to time constraints. Luckily I found this company named: “Instant Bedrooms Manufacturing Inc.”. It’s not only specialized in making wall beds and cabinets, but also good at various renovations.The staff are excellent and top-notch all around! From the front desk staff to the owner to installers, they gave me the first impression: prompt, professional, friendly, and knowledgeable! They were very accommodating with my time and worked with me extremely well by emails and phone calls back forth and interpreting my abysmal sketches / written suggestions so well. Their quality creative custom made storage solutions focus on saving time and space to help me live in a better and easier life.Quick, clean and efficient are the words I can only describe. I am real picky but I would recommend this team, with which a true joy to work, including Erin, John, Darwin and Josue etc. to anyone, anytime, for any job. Thank you very much from the bottom of my heart!Andy & Jackie
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February 2022 by Tony G
I purchased a wallbed in 2014. I recently needed the bed adjusted and Erin and John responded right away and adjusted the bed that week. Thank you so much for the quick response. The wallbed continues to work great!
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September 2021 by MacdonaldRoss
So thankful for the excellent support that we received from President John, and his team at Instant Bedrooms. Darwin's expert skills were just what we needed to get the job done right! We would strongly recommend this outfit for your next room project.
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September 2021 by Carol Chrisjohn
Well, this company is extraordinary! You rarely come across such excellent customer service coupled with a great product and reasonable cost. We had to wait a little bit as there were other jobs in front of ours but it was well worth it. What was really impressive (besides the unit itself) was the calm and professional energy everyone displayed. Darwin, who helped with the design and was our point person was super helpful at every stage. Ali and Josh who installed the wall-bed and cupboards were respectful of our space, working at a perfect pace - deliberate and careful while maintaining speed and efficiency. Even after being paid in full, the company responded to questions and tweaked the wall-bed to work with the mattress I supplied. After a few weeks using the drop down desk I asked about making one fairly significant change. They addressed it immediately at no extra cost - amazing! If we ever get around to a kitchen renovation, I will be calling these folks first. Thanks team!
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September 2021 by Lynn Krasovec
We purchased a queen size wall bed for our spare room from Instant Bedrooms. We were so impressed with everything from beginning to end. We worked with Erin to determine the best option for our needs. Erin was so pleasant to deal with. We kept waiting for something negative to happen but to our surprise, everything was perfect. Our bed was ready ahead of schedule and the installers arrived right in time to install it. It took them an hour and a half and everything is perfect. They even took the time to show us how to open and close the bed.We wouldn’t hesitate to recommend this company if you need a wall bed. Excellent experience which is very rare these days.
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May 2021 by Kits L.
I recently purchased a wall bed on Facebook and on the spring mechanism was name and number of Easi-lift Spacesavers phone 604-270-4141. I was looking for instructions or manual. We figured since talking it apart was easy putting it back together with basic instructions would be doiable. I called the numbers and staff were friendly and Instant Bedrooms aka wallbeds.com was the sane company. They informed me they had no manuals and eagar to cone onsite to help assemble.. We provided photos and said we had all parts. There installer showed up on time. He seemed rushed and not present. He was there for 50 minutes and bed did not close stating we just needed to raise the cabinet on one side. Seemed fair enough. He took his fee which is more than any plumber or electrician would charge. We raised the one cabinet as recommended but no change. I emailed installer, and three otger contacts at wallbeds.com stating bed wont close. We asked if there.was.something we could.try.and we.provided some recommendations We we.just looking for acknowledgement and stating if yes or no our ideas would not work. Radio silence from everyone. They were glad to take money but not really helpful.
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November 2020 by Jan Arntorp
Great service. We are very happy with the wall bed. Darwin in the shop, and Amir and your installation crew were great. They showed up on time, were very professional and really nice guys. If we ever need another wall bed, you are the only company we will go to!
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November 2020 by Maggie Martin
We purchased an Instant Bedrooms wallbed in 2004 and they installed it in our Surrey home. We moved to Stoney Creek, Ontario about a year ago and took our bed with us. We could not possibly have installed it ourselves without the fantastic telephone support that we received from Darwin. Thank you so much for your help. Ron and Maggie Martin.
