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October 2025 by Shep Christi
We stopped in at RalComm because our Kenwood radio was not properly connected to the rooftop antennae cable, the cable was fraying at the connector. Lucky for us, they had time to fix the issue. RalComm has a beautiful shop, with an impressive work bay. The technician was very familiar with the equipment and he checked all connections, even where the antenna attaches to the roof, and discovered more issues there. Fixed it, tested the whole set up, even added extra protection at the base to keep the cable secure, and charged us very little for all the effort. It is important to have a radio that works well when you share an FSR Road with logging trucks. Thank you for going out of your way to help us! Cheers, from Sheep Creek.
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September 2025 by Janine Hudon
Jayden, great computer trouble-shooting today.
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August 2025 by Harry S
Dropped off packages here for purolator etc a few times. Always met with friendly staff. The front door is super hard to open when you have multiple packages as it is a weighted pull door, i'm thankful to the nice folk there who hold the door open for me!
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June 2025 by Deborah Martin
I decided to dump Shaw/Rogers because of their constant dropping of my services and their ever growing higher prices. As most of you know this is a big deal because it is just hard to start over and get use to a new system. Well, I am happy to tell you my man Gaj Trask and the rest of the team at Ralcomm instantly put me at ease. Gaj, (pronounced Gauge) is some kind of multi tasking magic man, and while wielding his pen, the phone and fielding a million questions from me, this young man put together a package tailor made for my 'likes and interest' and not theirs. I got a way better price and he organized the installation to work for my schedule! Plus, he even followed up to make sure everything went just as it was suppose to. Can you believe that? They offer many other services so I suggest you check them out. Thank you Ralcomm, Deborah Martin
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May 2025 by Chris tof
Could not be happier with the customer service provided on all visits to the Trail store. Brought my phone in for repair on a Tuesday, and by Friday the parts were in and my phone was repaired. A+ Service
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July 2024 by Grant Nelsen
Jason and the team at Ralcomm are fantastic. I have used their services on multiple occasions on short notice and they are always prompt and professional and gone out of their way to meet my companies needs.
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March 2024 by Dean Vickers
This Telus one of two in Trail, BC did not honour a insurance claim on a contracted $2,000 phone and made me sit and answer countless questions untill l knew not the answer to one picticular question, then simply stated that they couldn't help with any phone replacement and offered me the number of their contracted Claim Agents Assurion. They when l was attempting to have my screen replaced offered a dead end and although l was paying $15 dollars extra p/m could get a new screen in any way l answered their represented phone aggent.
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February 2024 by Leisa Miness
Melissa went above and beyond ! Highly recommended
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February 2024 by Mary Lynn Trozzo
I had my screen replaced by Melissa. I was very impressed with her service and the way she deals with the public. I would definitely return to her if I had a problem with my phone.
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November 2023 by Brynn McTague
Was so helpful!!! Wonderful and patient staff:) 100% Recommend
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November 2023 by sandra scherk
A nightmare do not do business with this place
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October 2023 by Jeromey James
I broke my flip4Could only open it halfway long story short ordered new phone .Went into to pick my phone up from Purolator. Assistant manager Melissa Mclnnes was a life savor .I thought I lost all my pics and videos.She was great all the staff here are great very knowledgeable up todate and just make you feel welcomed .Thank you for all the help
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August 2023 by Joe Cure
Just letting everyone know Ralcomm in Trail is the best. I always get terrific service no matter what issue I have. I highly recommend this company. Thank you all for the great service!
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August 2023 by Barbara Stang
I’m tech illiterate. Melissa was a star. She knew how to get the information needed to get my phone working with my same number. She was cheerful and did what I would never have been able to do myself.
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August 2023 by Sue Friesen
Thanks to Melissa for helping us set up our hot spot and laptop. She made it soooooo easy for us to sell at the Nelson Gun Show. TOP NOTCH SERVICE.
