Dewalt Factory Service
Hardware Stores
Hours:
1735 Boundary Road, Vancouver BC V5M 3Y7
Hours
About Dewalt Factory Service
Dewalt Factory Service is known for its outstanding customer service and quick assistance with various inquiries and repairs. The staff is kind, knowledgeable, and professional, ensuring customers have a positive experience. Many reviewers highlight the efficient handling of warranty situations, with quick turnaround times for repairs and replacements. Customers appreciate the availability of parts for different brands, including Craftsman and Black and Decker, at fair prices. The welcoming atmosphere, especially from the front desk staff, makes visits enjoyable. Dewalt Factory Service also offers repairs on a range of tools, including Dewalt, Bostitch, and Porter Cable, with a solid factory warranty. Overall, the business is praised for its professionalism, fast service, and commitment to customer satisfaction.
Most Recent Reviews
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August 2026
Prices are now more expensive than the retail outlets ! Why is this ?
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February 2026
I called in looking for a very small, inexpensive part and asked if they would put it in an envelope and mail it to me. They did just that, sent same day, in a hand addressed envelope and didn't feel it was necessary to charge me the less than $3. for the part. Thanks for the personal attention.
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April 2025
My partner and I took our product there for warranty, received amazing service from Eryn. Very helpful and informative. Definitely will go back there.
More Comments(73)
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